It's been a glorious month of whizzing about in my new wheelchair. From posting my own letters unaided, to trundling around shops at my own pace, to attending meetings and events, it has been amazing.
Right up until Sunday morning.
I connected the wheels to the charger and, instead of charging, it started beeping at me in a most distressing manner. A flustered few minutes with the manual, looking up the "acoustic signal" in the two-page Error Messages table, revealed that one of the wheels knows the charger is plugged in, but cannot detect a current. Swapping the charger plugs over showed that the issue was with the wheel, not the charger. The wheel must be sent for repair.
Then I burst into tears.
Sounds silly, doesn't it? Until five weeks ago, I didn't have powered wheels, and yet I was perfectly happy. But having grown used to them, the idea of them being taken away was simply shocking. It was almost as bad as the first time I fell over and couldn't get up. A huge sense of bewilderment, frustration, anger... even betrayal, if it's not too weird to use that word about an inanimate object or your own body. And powerlessness. That's a big one.
Technically the wheel hasn't been taken away yet. It's sitting right here in the room with me. A flurry of emails and phone calls has resulted in a "pass the parcel" arrangement, where the manufacturer will send a brand new wheel to the vendor today (or possibly tomorrow seeing as it's already after 3pm), the vendor will check it and courier it on to me, and then in a few weeks' time when a rep from the vendor happens to be in this neck of the woods, he'll take away the defective one. I've been told to keep the brand new wheel, probably because the expense for them of reversing the whole process to move a repaired 24-inch, 11-kilo wheel across the country in order to exchange for what will by then be a used one is not cost effective.
I am really, really, REALLY regretting that I was dumb enough to get swizzed into purchasing the wheels from the big national chair vendor rather than my first choice, the local Shopmobility (not licensed to sell the chair I was assigned, but could have sold me the wheels. It's a long, boring, complicated story). If I'd stuck to my guns and bought from Shopmobility, I could have been down there in a taxi sorting it out face to face by now. But hopefully I've been enough of a pain in the backside to the current vendor that they will come good and I'll have a new wheel in a couple of days.
So. I still recommend the e-motions - frankly, even this one month would have been worth re-mortgaging a kidney - and I cannot wait to get my shiny new wheel, but I'd really suggest being prepared for the fact that it may go wrong, and shopping locally if at all possible.
Edit added one week later, on Sunday 18th July 2010
Instead of a courier with an entire new wheel, they sent a repair guy on Saturday morning. Unfortunately they had only provided him with half the wheel components, and naturally this did not include the half that was malfunctioning. So it looks like I've got another week with no power. Well, either that or going round in circles.
Showing posts with label access to work. Show all posts
Showing posts with label access to work. Show all posts
Monday, July 12, 2010
Sunday, April 11, 2010
Test drive
On Friday I had my test drive of the e-motion power-assisted wheels suggested by my Access to Work assessment.
The Invacare rep got the chair out for me and I sat in it for a while with the power-assist turned completely off, gently pushing backwards and forwards and just getting used to where everything was. The weight saved on the chair was added to by the wheels so it didn't feel too different to my existing manual chair (this is a good thing as it means if the power dies I will still be able to get myself out of the way). Then we turned the wheels on to the low setting.
Wow.
No exaggeration, I was propelling it with my fingertips.
It was a bit disconcerting... kind of like a combination of walking on stilts, and trying to stand on a balance board, you know what you should be doing but it's difficult to suppress your 'normal' reactions. In a standard manual chair, if one wheel is going a bit too fast you either tug on that rim a bit to slow it down, or you push the opposite one a bit harder to catch up. But the wheels exaggerate the force applied... I didn't come off the pavement or into anyone's garden, but it was a near thing for the first minute or so.
A couple of hundred metres later we reached the end of the block and the first uphill slope. Two metres in and I could feel some resistance (although bear in mind that with a non-powered chair I wouldn't have even got this far). So I clicked it to the higher setting, and effortlessly glided up to the road.
Now the learning really started. The kerbs around here, even the dropped ones, are a bit too vicious to just roll up. So I had to learn how to tip the chair. The way you tip a chair is by gripping the wheels and shifting your bodyweight... this allows the small front castors to get onto the pavement, and then you can tip down again and give the wheels a good shove to get properly onto the kerb. Obviously when the wheels are powered it's easier to do the shove to get the big wheels onto the pavement, but it's that bit trickier to do the tipping. Happily the wheels are paired with anti-tippers, sort of stabilisers that stick out the back so that although you can tip back a bit, you're less likely to go right over. More on that later.
That dealt with, we were on to the main slope. This part of the hill is quite steep. If the wheels were going to fail anywhere, it was going to be here, and while I hoped it would work, I was entirely prepared for getting halfway up and needing a rescue.
Nope. Straight to the top, and talking the whole way, too. We had a bit of a rest at the top - the rep needed to get his breath back after walking up the hill, and I needed to tweet about having got off the estate! I was a little bit sore, obviously, but rather than it being a muscular pain from over-exertion when pushing, it was more just the unaccustomed repetitive shoulder movement as I moved my arms back and forth to touch the wheels.
Downhill was obviously much easier. Again, the intelligent wheels made a big difference - rather than rubbing my hands and clicking my wrists trying to pull back against an uncontrolled freewheel, I just had to keep light contact which prompted the wheels to apply resistance to stop themselves getting too much speed. The tipping for the kerbs was easier second time around, and before I knew it we were back home, where we pulled up the spec sheet and started talking options.
As far as the chair goes: the basic bare-minimum cost of the chair is £1,129, and the added bits and bobs that are contractually compulsory add-ons for it to accommodate the e-motion wheels (superior axle fittings and suchlike) bring it up to £1,528. This pretty much matches my AtW grant for the chair which is £1,526.
There are a couple of other options I want on the chair which don't come as standard. Steve and my PA both have quite small cars, so I want to get the fold-down back to make the chair more likely to fit in the boot... that's an extra £265. I will still need someone pushing when I'm having a rough time or if the batteries die... Steve is very tall, my PA is my height, so height-adjustable handles, £174. Other options that would be a bit nice but not quite as important are the bag that clips in underneath the seat at £34, a seat cushion at £45, and mud-guards which are £108 (fixed) or £193 (removable). I think I'm probably not having those.
Then there's the wheels themselves, rolling in at a cool £3,995. My grant for the wheels is... £3,995. How handy! Unfortunately, those anti-tippers mentioned above? The ones that are an absolute necessity if I want to have any chance of mounting the rubbish kerbs near my house without landing on the back of my head in the road? An extra £240. I'll pay it, obviously, and I'm not complaining by any stretch of the imagination, but it's a bit of a startling unplanned expense whilst being the sort of "option" that I wouldn't really class as "optional". I would have really expected that to have been included in the original assessment along with axle fittings and brakes.
I didn't want to let the rep take the wheels away, even though the chair they were on for the test-drive wasn't quite the right size for me and a horrible colour. I'm getting really impatient to go out, especially with the sunshine! The plan is that next week, once I've really ironed out exactly what options I'm having and made my final colour choice, the rep will visit again to take a deposit and the final order. After that, it should be about two or three weeks before I can take delivery.
I am very, very, very excited.
The Invacare rep got the chair out for me and I sat in it for a while with the power-assist turned completely off, gently pushing backwards and forwards and just getting used to where everything was. The weight saved on the chair was added to by the wheels so it didn't feel too different to my existing manual chair (this is a good thing as it means if the power dies I will still be able to get myself out of the way). Then we turned the wheels on to the low setting.
Wow.
No exaggeration, I was propelling it with my fingertips.
It was a bit disconcerting... kind of like a combination of walking on stilts, and trying to stand on a balance board, you know what you should be doing but it's difficult to suppress your 'normal' reactions. In a standard manual chair, if one wheel is going a bit too fast you either tug on that rim a bit to slow it down, or you push the opposite one a bit harder to catch up. But the wheels exaggerate the force applied... I didn't come off the pavement or into anyone's garden, but it was a near thing for the first minute or so.
A couple of hundred metres later we reached the end of the block and the first uphill slope. Two metres in and I could feel some resistance (although bear in mind that with a non-powered chair I wouldn't have even got this far). So I clicked it to the higher setting, and effortlessly glided up to the road.
Now the learning really started. The kerbs around here, even the dropped ones, are a bit too vicious to just roll up. So I had to learn how to tip the chair. The way you tip a chair is by gripping the wheels and shifting your bodyweight... this allows the small front castors to get onto the pavement, and then you can tip down again and give the wheels a good shove to get properly onto the kerb. Obviously when the wheels are powered it's easier to do the shove to get the big wheels onto the pavement, but it's that bit trickier to do the tipping. Happily the wheels are paired with anti-tippers, sort of stabilisers that stick out the back so that although you can tip back a bit, you're less likely to go right over. More on that later.
That dealt with, we were on to the main slope. This part of the hill is quite steep. If the wheels were going to fail anywhere, it was going to be here, and while I hoped it would work, I was entirely prepared for getting halfway up and needing a rescue.
Nope. Straight to the top, and talking the whole way, too. We had a bit of a rest at the top - the rep needed to get his breath back after walking up the hill, and I needed to tweet about having got off the estate! I was a little bit sore, obviously, but rather than it being a muscular pain from over-exertion when pushing, it was more just the unaccustomed repetitive shoulder movement as I moved my arms back and forth to touch the wheels.
Downhill was obviously much easier. Again, the intelligent wheels made a big difference - rather than rubbing my hands and clicking my wrists trying to pull back against an uncontrolled freewheel, I just had to keep light contact which prompted the wheels to apply resistance to stop themselves getting too much speed. The tipping for the kerbs was easier second time around, and before I knew it we were back home, where we pulled up the spec sheet and started talking options.
As far as the chair goes: the basic bare-minimum cost of the chair is £1,129, and the added bits and bobs that are contractually compulsory add-ons for it to accommodate the e-motion wheels (superior axle fittings and suchlike) bring it up to £1,528. This pretty much matches my AtW grant for the chair which is £1,526.
There are a couple of other options I want on the chair which don't come as standard. Steve and my PA both have quite small cars, so I want to get the fold-down back to make the chair more likely to fit in the boot... that's an extra £265. I will still need someone pushing when I'm having a rough time or if the batteries die... Steve is very tall, my PA is my height, so height-adjustable handles, £174. Other options that would be a bit nice but not quite as important are the bag that clips in underneath the seat at £34, a seat cushion at £45, and mud-guards which are £108 (fixed) or £193 (removable). I think I'm probably not having those.
Then there's the wheels themselves, rolling in at a cool £3,995. My grant for the wheels is... £3,995. How handy! Unfortunately, those anti-tippers mentioned above? The ones that are an absolute necessity if I want to have any chance of mounting the rubbish kerbs near my house without landing on the back of my head in the road? An extra £240. I'll pay it, obviously, and I'm not complaining by any stretch of the imagination, but it's a bit of a startling unplanned expense whilst being the sort of "option" that I wouldn't really class as "optional". I would have really expected that to have been included in the original assessment along with axle fittings and brakes.
I didn't want to let the rep take the wheels away, even though the chair they were on for the test-drive wasn't quite the right size for me and a horrible colour. I'm getting really impatient to go out, especially with the sunshine! The plan is that next week, once I've really ironed out exactly what options I'm having and made my final colour choice, the rep will visit again to take a deposit and the final order. After that, it should be about two or three weeks before I can take delivery.
I am very, very, very excited.
Tuesday, March 09, 2010
Wheelchair assessment
Yesterday I had my Access to Work wheelchair assessment.
Wheelchairs are tricky things with strange criteria. If you tick all the NHS boxes, then you get a "voucher" towards the cost of a chair (although you may have to supplement this with hundreds if not thousands of pounds of your own money in order to get a chair you can live from rather than one which merely keeps your backside off the ground). If you don't tick the NHS boxes, then you get bog-all.
I don't tick the NHS boxes. My mobility is limited enough so that I warrant a "normal" manual wheelchair. However, since my arms are affected in much the same way as my legs are, a manual wheelchair is only any good to me if I have someone else pushing it. Obvious solution: a powered wheelchair. Unfortunately for me, to be eligible for a powered wheelchair you have to be needing to use a chair to get about inside your own home - which I don't.
I do of course have my scooter but to be honest, I've barely used it since I started working. It was great when I could go out on it for a few hours and then sleep for the rest of the day and most of the day after... but these days I just don't have the spare energy to be able to drive it all the way into town and back. It's also too big to put in a car or take in a taxi. And in work terms, it hardly enables me to present a professional image - I never cared if the shop assistants in town saw me rolling up windswept, rain-soaked and knackered from the ride in, but for potential client meetings it's a different ball game.
All this led me to ask Access to Work if I could have help getting a powered wheelchair from them. Hooray! They said yes, I could, although it would be subject to a wheelchair assessment from one of their people, and I would have to provide a letter from my doctor confirming that it would be medically appropriate and that I was fit to use a powered chair. Fine by me, and my GP has been more than happy to provide a supporting statement.
Access to Work sent a very nice man we shall call H to come and assess my needs. First we talked about what I wanted to be able to do that I currently can't do. Locally, I wanted to be able to go to the postbox or the little local post office by myself so that I could post my own letters and buy my own postage supplies without needing to arrange for an assistant or beg a favour. In the surrounding area I wanted to be able to do my banking, visit the main post office, attend meetings with clients or my Prince's Trust advisor/mentor, and access networking events.
Next, out came the measuring tape. Apparently I have very long legs. I need to find out how much I weigh.
Finally we started talking about possible solutions. And this is where I was gobsmacked. I was expecting him to suggest something like this, something that looks kind of like my scooter with the front end taken off.
His idea is more along the lines of a more traditional ultra-lightweight manual chair, but with 'intelligent' powered wheels that work in three ways:
The major benefit of this system would be that my powered chair would only take up the same space as a normal wheelchair including being easily foldable for transport. I also like the idea that if the chair runs out of battery, I won't be stranded wherever I stopped - I can just self-propel myself to the nearest place where it's safe to sit around, and call a regular taxi.
Also it will look much nicer.
He's going to write up his report, Access to Work will approve it or not, and then I can have some test-drives. I'm very excited.
Wheelchairs are tricky things with strange criteria. If you tick all the NHS boxes, then you get a "voucher" towards the cost of a chair (although you may have to supplement this with hundreds if not thousands of pounds of your own money in order to get a chair you can live from rather than one which merely keeps your backside off the ground). If you don't tick the NHS boxes, then you get bog-all.
I don't tick the NHS boxes. My mobility is limited enough so that I warrant a "normal" manual wheelchair. However, since my arms are affected in much the same way as my legs are, a manual wheelchair is only any good to me if I have someone else pushing it. Obvious solution: a powered wheelchair. Unfortunately for me, to be eligible for a powered wheelchair you have to be needing to use a chair to get about inside your own home - which I don't.
I do of course have my scooter but to be honest, I've barely used it since I started working. It was great when I could go out on it for a few hours and then sleep for the rest of the day and most of the day after... but these days I just don't have the spare energy to be able to drive it all the way into town and back. It's also too big to put in a car or take in a taxi. And in work terms, it hardly enables me to present a professional image - I never cared if the shop assistants in town saw me rolling up windswept, rain-soaked and knackered from the ride in, but for potential client meetings it's a different ball game.
All this led me to ask Access to Work if I could have help getting a powered wheelchair from them. Hooray! They said yes, I could, although it would be subject to a wheelchair assessment from one of their people, and I would have to provide a letter from my doctor confirming that it would be medically appropriate and that I was fit to use a powered chair. Fine by me, and my GP has been more than happy to provide a supporting statement.
Access to Work sent a very nice man we shall call H to come and assess my needs. First we talked about what I wanted to be able to do that I currently can't do. Locally, I wanted to be able to go to the postbox or the little local post office by myself so that I could post my own letters and buy my own postage supplies without needing to arrange for an assistant or beg a favour. In the surrounding area I wanted to be able to do my banking, visit the main post office, attend meetings with clients or my Prince's Trust advisor/mentor, and access networking events.
Next, out came the measuring tape. Apparently I have very long legs. I need to find out how much I weigh.
Finally we started talking about possible solutions. And this is where I was gobsmacked. I was expecting him to suggest something like this, something that looks kind of like my scooter with the front end taken off.
His idea is more along the lines of a more traditional ultra-lightweight manual chair, but with 'intelligent' powered wheels that work in three ways:
1. Turned off, they are like normal wheels, you hold the rims and manoeuvre yourself about, or someone can push you.
2. Turned on, they are like normal wheels would work if you were really strong, you push the rims with a little push and they use gearing and battery power to go WHEEEEEEEEEL! until you tug on the rims and they apply the brakes.
3. Apparently there is an option for a joystick for completely powered travel, but he was a bit vague on this - he said it was a new product and I haven't been able to dig it up online.
The major benefit of this system would be that my powered chair would only take up the same space as a normal wheelchair including being easily foldable for transport. I also like the idea that if the chair runs out of battery, I won't be stranded wherever I stopped - I can just self-propel myself to the nearest place where it's safe to sit around, and call a regular taxi.
Also it will look much nicer.
He's going to write up his report, Access to Work will approve it or not, and then I can have some test-drives. I'm very excited.
Thursday, November 12, 2009
Paid time off
I've worked my last afternoon at work, accepted my leaving card and gift voucher, spent a couple of hours sitting in a pub listening to my erstwhile colleagues talk about things that are now a big old heap of Not My Problem, and now I am on paid holiday time for just over two weeks while I wait for my contract end date and my P45.
Today, at about the time I would otherwise have been getting ready for work, I turned the heating on. When I would have been getting into my taxi, I went upstairs and put some nice essential oils onto an aromatherapy diffuser. Then I ran a bath (big thank you to Steve who scrubbed the tub just for this), added half a bottle of bubbles, put on a CD of meditation music, and settled down for an hour's soak that, technically, I was being paid for. Bliss.
Of course there's only so much time you can spend gazing at the bathroom ceiling, so as per the advice given on previous posts, I also contacted Business Link to find out what they could offer someone in my position. I think this was a good move. I now have a name for the type of work I'll be doing - Virtual Assistant - which is much easier than "doing admin and officey stuff from home for people who need things doing but don't have the resources for a full-time on-site admin assistant". I'm being sent an information pack about that sort of work; in the meantime my details have been passed to a much more local Business Development Agency who are affiliated with Business Link and should be able to provide more specific support. Above all, they will help me write up a Business Plan, and with a Business Plan, I can get support from Access to Work as a self-employed person, and that opens up all sorts of possibilities.
I'm scared as hell, but apart from that I'm feeling really very positive about the whole thing.
Meanwhile I just keep listing in my head all the things that I don't have to worry about any more. I'll hopefully stop having nightmares where stacks of CDs fall on top of me. I can grow my fingernails, and paint them, without them getting broken and chipped on tape dispensers and dodgy shelving. I'll hopefully be in a lot less pain. I'll be in charge of whether or not I have music on, and if so, what sort of music, and at what volume. It's going to be great.
Today, at about the time I would otherwise have been getting ready for work, I turned the heating on. When I would have been getting into my taxi, I went upstairs and put some nice essential oils onto an aromatherapy diffuser. Then I ran a bath (big thank you to Steve who scrubbed the tub just for this), added half a bottle of bubbles, put on a CD of meditation music, and settled down for an hour's soak that, technically, I was being paid for. Bliss.
Of course there's only so much time you can spend gazing at the bathroom ceiling, so as per the advice given on previous posts, I also contacted Business Link to find out what they could offer someone in my position. I think this was a good move. I now have a name for the type of work I'll be doing - Virtual Assistant - which is much easier than "doing admin and officey stuff from home for people who need things doing but don't have the resources for a full-time on-site admin assistant". I'm being sent an information pack about that sort of work; in the meantime my details have been passed to a much more local Business Development Agency who are affiliated with Business Link and should be able to provide more specific support. Above all, they will help me write up a Business Plan, and with a Business Plan, I can get support from Access to Work as a self-employed person, and that opens up all sorts of possibilities.
I'm scared as hell, but apart from that I'm feeling really very positive about the whole thing.
Meanwhile I just keep listing in my head all the things that I don't have to worry about any more. I'll hopefully stop having nightmares where stacks of CDs fall on top of me. I can grow my fingernails, and paint them, without them getting broken and chipped on tape dispensers and dodgy shelving. I'll hopefully be in a lot less pain. I'll be in charge of whether or not I have music on, and if so, what sort of music, and at what volume. It's going to be great.
Sunday, November 08, 2009
There is no pause button on my life.
I feel that this is an appalling oversight on the part of the manufacturers. Still, what do we do?
So, I've resigned from my job and the final details have been ironed out. I officially finish at the end of this month, but I have quite a chunk of annual leave left to use up so my last actual working day is Tuesday 10th November.
My handy printout from the nice lady who does the payroll confirms that I only had one and a half days off sick in the last 12 months, which is way below average, even pro rata, and should be a jobsearch asset. I turned myself inside out to keep it that way and I'm so glad I didn't have to screw it up at the end by getting signed off.
It still stings quite a bit that leaving the job wasn't entirely my choice - I could have stayed another few months but would have been trying to work (a) without any additional support or equipment to deal with the increased demands, and (b) in the explicit knowledge that I was not wanted there. But I am still convinced that my decision to not attempt to drag it through the courts is the right one. I would rather use my energy on dealing with the necessities of life (considers another YouTube clip, decides against it) and have a bit left over for, you know, enjoying myself.
I have managed to complete my draft answers for my DLA form, which this time round is just over 19,000 words. It saved a lot of typing that I already had my answers from last time in electronic form, but it wasn't just a straight copy/paste job because they've shuffled the order of the questions, and merged some questions and split others up differently. Although my needs haven't changed, I also had to change some answers to account for factors like the PA and the social worker that I didn't have last time - for instance, whereas last time I wrote "I would like to go swimming, the help I would need for this is XYZ," this time it was more "When I go swimming my PA helps me with XYZ." The help I need is the same but the context has altered and the form must accurately reflect the current situation.
I've got all of my Social Services paperwork up to date as well, which is a relief after the collision of two separate threads of PA issues and the Monitoring Return. Better yet, the Monitoring Return was approved without query and I don't have to do another one until January.
My Access to Work advisor got back to me, and says that although I'll have to re-apply for support with my job as I switch from PAYE to self-employed, since I'm on the books and my needs haven't changed it should go through quite smoothly. I've prepared my "final" forms for my transport support, ready to be stamped and signed by my soon-to-be-ex-manager on Tuesday.
So, all that stuff dealt with, I think after Wednesday I can properly apply myself to researching things like Business Link and getting everything in place to embark on the self-employed adventure in December.
One question. I hear that when I set up as self-employed, I have to give my 'business' a name. Apparently many people use their own names, but I don't really like my full name and I'm not sure I want it to be google-searchable either. I'll probably end up with a generic [name of business advisory service][client number] combo, but if anyone has any ideas I'd be interested to hear them.
So, I've resigned from my job and the final details have been ironed out. I officially finish at the end of this month, but I have quite a chunk of annual leave left to use up so my last actual working day is Tuesday 10th November.
My handy printout from the nice lady who does the payroll confirms that I only had one and a half days off sick in the last 12 months, which is way below average, even pro rata, and should be a jobsearch asset. I turned myself inside out to keep it that way and I'm so glad I didn't have to screw it up at the end by getting signed off.
It still stings quite a bit that leaving the job wasn't entirely my choice - I could have stayed another few months but would have been trying to work (a) without any additional support or equipment to deal with the increased demands, and (b) in the explicit knowledge that I was not wanted there. But I am still convinced that my decision to not attempt to drag it through the courts is the right one. I would rather use my energy on dealing with the necessities of life (considers another YouTube clip, decides against it) and have a bit left over for, you know, enjoying myself.
I have managed to complete my draft answers for my DLA form, which this time round is just over 19,000 words. It saved a lot of typing that I already had my answers from last time in electronic form, but it wasn't just a straight copy/paste job because they've shuffled the order of the questions, and merged some questions and split others up differently. Although my needs haven't changed, I also had to change some answers to account for factors like the PA and the social worker that I didn't have last time - for instance, whereas last time I wrote "I would like to go swimming, the help I would need for this is XYZ," this time it was more "When I go swimming my PA helps me with XYZ." The help I need is the same but the context has altered and the form must accurately reflect the current situation.
I've got all of my Social Services paperwork up to date as well, which is a relief after the collision of two separate threads of PA issues and the Monitoring Return. Better yet, the Monitoring Return was approved without query and I don't have to do another one until January.
My Access to Work advisor got back to me, and says that although I'll have to re-apply for support with my job as I switch from PAYE to self-employed, since I'm on the books and my needs haven't changed it should go through quite smoothly. I've prepared my "final" forms for my transport support, ready to be stamped and signed by my soon-to-be-ex-manager on Tuesday.
So, all that stuff dealt with, I think after Wednesday I can properly apply myself to researching things like Business Link and getting everything in place to embark on the self-employed adventure in December.
One question. I hear that when I set up as self-employed, I have to give my 'business' a name. Apparently many people use their own names, but I don't really like my full name and I'm not sure I want it to be google-searchable either. I'll probably end up with a generic [name of business advisory service][client number] combo, but if anyone has any ideas I'd be interested to hear them.
Thursday, October 29, 2009
All Change
So, obviously the gods didn't feel like I had enough on my plate with the DLA/CAB stuff and the Social Services stuff and so on, because on Friday, I lost my main job. Sort of.
To start at the beginning... when I started that job, two years ago, the company was a small one and the job mostly consisted of sitting on a perch-stool at a workbench, selecting and scanning CDs, packaging them up with the right address/postage/customs stuff on them, and putting them on a shelf depending on which part of the world they were being sent to. The CDs I needed were mostly within reach of the workbench, but four or five times a day, an order would come up containing a CD that was on a shelf on the other side of the room. Excitement! Sometimes there would be some sort of special request or larger order to sort out, but mostly, that was it, until the end of the day when my colleague would put the packages we'd done into mail sacks, weigh them, and I'd put the information into the Royal Mail website ready for the postie to come and collect it all.
However, the company has grown, and with it, so have the demands of the dispatcher job. It's steadily increased over time. Now there are CDs in stock filling floor-to-ceiling shelves in two rooms, orders often weigh in excess of two kilos, and the loft space has been adapted to hold the supplies of flatpacked cardboard boxes that we now have to keep stocked. What has not increased is my ability to walk around or lift heavy things or climb ladders. If I was interviewing for the dispatcher job today, I would be having to apologise to the interviewers for having wasted their time as several aspects of the job are now beyond my capabilities.
On Friday afternoon, about halfway through my shift, I was called out of the packing room and into the boss's office. I was then asked to look for another job as the changed dispatch role was no longer suitable for me.
I was promised a fantastic reference but told that there were no roles available within the company that might be more suitable for me, and that it wasn't fair to the other dispatchers if I was doing all the less physically demanding parts of the job. I was thanked for all my hard work.
Head spinning with shock, I offered that I could learn to do just about anything, or I could ask an Access to Work Occupational Therapist to come in and see if any further adjustments could be made... but their minds were made up. Hard work, much appreciated, excellent worker, no complaints, glowing reference, not being given notice as such, but role no longer appropriate, please seek alternative employment soonest.
As an employer of a PA, I'm quite certain that for a conversation like that an employee is supposed to be advised in writing at least 48 hours beforehand and told they're allowed a representative with them. However it will surprise no one that instead of imperiously standing up and berating them for this laxity of procedure, I whimpered that I understood and asked if I could be excused to go and sit by myself for a few minutes to get my head around things.
But there's only so long you can spend sniffling in the Ladies loo and of course I can't independently leave the building - I need to wait for my taxi to turn up. So I went and packaged CDs for another hour and a half. What else could I do?
Options:
I could get signed off sick, as it is my poor health that means I cannot manage the changed job role. However, this means I would also have to stop doing my second job as well, and would screw up my lower-than-average sick-day record which would have an impact on my future employability. Also, just the thought of trying to deal with ESA makes me feel sick.
I could find another job, suitable for my abilities, with hours that suit me, that pays more than benefits rate and is prepared to take on a disabled person. In a recession, in a town where this week the paper reported there are six Jobseekers (ie healthy people on JSA) for every vacancy listed at the Jobcentre. Hahahahaha.
I could keep working until such time as they do actually outright fire me. However it is an understatement to say that since the "discussion" I have now lost the sense of loyalty and motivation that was making me put myself in more and more pain and swallow more and more drugs to try and keep up with my job.
So I took the initiative and on Tuesday, I resigned.
Dignity and self-respect more or less intact, a certain amount of annual leave to use up during my notice period, they don't have to try and accommodate me any more, and I don't have the unpleasantness of trying to work at a place I know wants me gone.
Once I finish my notice and have my P45, then I'll also technically resign my second job and set up as a self-employed person. I'll continue doing the second job, but instead of submitting a timesheet and having my employer do the PAYE thing, I'll invoice my employer for the hours worked and pay my own tax and NI. My earnings will be very low, but Steve has agreed to support me while I look for another "main" job so that I don't half-kill myself doing Christmas temping.
If anyone who reads this does the self-employed thing and can recommend a person or organisation that can do a bit of hand-holding when I do my first tax return, that would be appreciated.
To start at the beginning... when I started that job, two years ago, the company was a small one and the job mostly consisted of sitting on a perch-stool at a workbench, selecting and scanning CDs, packaging them up with the right address/postage/customs stuff on them, and putting them on a shelf depending on which part of the world they were being sent to. The CDs I needed were mostly within reach of the workbench, but four or five times a day, an order would come up containing a CD that was on a shelf on the other side of the room. Excitement! Sometimes there would be some sort of special request or larger order to sort out, but mostly, that was it, until the end of the day when my colleague would put the packages we'd done into mail sacks, weigh them, and I'd put the information into the Royal Mail website ready for the postie to come and collect it all.
However, the company has grown, and with it, so have the demands of the dispatcher job. It's steadily increased over time. Now there are CDs in stock filling floor-to-ceiling shelves in two rooms, orders often weigh in excess of two kilos, and the loft space has been adapted to hold the supplies of flatpacked cardboard boxes that we now have to keep stocked. What has not increased is my ability to walk around or lift heavy things or climb ladders. If I was interviewing for the dispatcher job today, I would be having to apologise to the interviewers for having wasted their time as several aspects of the job are now beyond my capabilities.
On Friday afternoon, about halfway through my shift, I was called out of the packing room and into the boss's office. I was then asked to look for another job as the changed dispatch role was no longer suitable for me.
I was promised a fantastic reference but told that there were no roles available within the company that might be more suitable for me, and that it wasn't fair to the other dispatchers if I was doing all the less physically demanding parts of the job. I was thanked for all my hard work.
Head spinning with shock, I offered that I could learn to do just about anything, or I could ask an Access to Work Occupational Therapist to come in and see if any further adjustments could be made... but their minds were made up. Hard work, much appreciated, excellent worker, no complaints, glowing reference, not being given notice as such, but role no longer appropriate, please seek alternative employment soonest.
As an employer of a PA, I'm quite certain that for a conversation like that an employee is supposed to be advised in writing at least 48 hours beforehand and told they're allowed a representative with them. However it will surprise no one that instead of imperiously standing up and berating them for this laxity of procedure, I whimpered that I understood and asked if I could be excused to go and sit by myself for a few minutes to get my head around things.
But there's only so long you can spend sniffling in the Ladies loo and of course I can't independently leave the building - I need to wait for my taxi to turn up. So I went and packaged CDs for another hour and a half. What else could I do?
Options:
I could get signed off sick, as it is my poor health that means I cannot manage the changed job role. However, this means I would also have to stop doing my second job as well, and would screw up my lower-than-average sick-day record which would have an impact on my future employability. Also, just the thought of trying to deal with ESA makes me feel sick.
I could find another job, suitable for my abilities, with hours that suit me, that pays more than benefits rate and is prepared to take on a disabled person. In a recession, in a town where this week the paper reported there are six Jobseekers (ie healthy people on JSA) for every vacancy listed at the Jobcentre. Hahahahaha.
I could keep working until such time as they do actually outright fire me. However it is an understatement to say that since the "discussion" I have now lost the sense of loyalty and motivation that was making me put myself in more and more pain and swallow more and more drugs to try and keep up with my job.
So I took the initiative and on Tuesday, I resigned.
Dignity and self-respect more or less intact, a certain amount of annual leave to use up during my notice period, they don't have to try and accommodate me any more, and I don't have the unpleasantness of trying to work at a place I know wants me gone.
Once I finish my notice and have my P45, then I'll also technically resign my second job and set up as a self-employed person. I'll continue doing the second job, but instead of submitting a timesheet and having my employer do the PAYE thing, I'll invoice my employer for the hours worked and pay my own tax and NI. My earnings will be very low, but Steve has agreed to support me while I look for another "main" job so that I don't half-kill myself doing Christmas temping.
If anyone who reads this does the self-employed thing and can recommend a person or organisation that can do a bit of hand-holding when I do my first tax return, that would be appreciated.
Saturday, October 17, 2009
And then the rain came down
Things have suddenly become Busy here in the land of Mary. Let's see, where were we up to...
The Second Job has started and is going well. Access to Work agreed that I should have an ergonomic keyboard and mouse, which I bought and they should be refunding at the end of this month. I also explained about how I would be mostly working at home but would occasionally need transport to go to what you might call Company Headquarters, in order to be shown how to do things, or given materials to work with, or to speak to my manager in person. So instead of being approved for "up to 10 journeys a week" (eg five trips To and five trips From work) like I am for my main job, I've been approved for "up to 104 journeys a year", which on average is a To and a From each week, but acknowledges that my working pattern is very, very flexible.
I had a second attempt at the chocolate cornflake cakes, this time using proper dark cooking chocolate. It worked much better than my Galaxy/cocoa powder/water combination. I'd show you a picture, but we ate most of them at knitting night. It probably would have been all of them but we felt we should save one or two for Steve. I would like to thank the ladies for sincerely congratulating me on my achievement without any sniggering.
I got my Direct Payments Monitoring Return completed and sent off. The stamped printout of the transactions for the period covered by the missing statement never did arrive - no idea whether that's the fault of the bank, or the fault of the Royal Mail, although I know which I think is more likely - so instead I made copies of the wage slip and BACS slip for that month and added a post-it note explaining that the statement was lost in the post, but this is what went in and out of the account and look, it tallies up with the end balance on the previous statement and the start balance on the next one. I'm sure they'll contact me if that isn't good enough.
So yeah, all in all I was feeling pretty proud of myself for keeping on top of it all and having everything ticking over.
And then the rain came down.
In among the self-perpetuating drizzle of increased pain levels because of the damp and cold, and grottiness because of increased painkiller side-effects, and getting frustrated and stressed because the grottiness makes it hard to think and the pain makes it hard for me to move so I can't DO things, and extra pain because the stress makes me tense, round and round and round, are a couple of real thunderclouds.
Firstly, my PA told me of a couple of issues that may affect her ability to work for me. I respect her confidentiality as I expect her to respect mine, so all I'll say on that front is: she's a great PA, I'm happy employing her, she's happy working for me, and it isn't anything that either of us have "done wrong", it's just one of those things. But what I can say is that, as an employer, I'm having to increase the gradient of my learning curve to perilously steep levels in order to keep up with what our respective rights and responsibilities are in this situation. I'm also having to spend a few extra hours on the phone and having meetings during the daytime, which interferes with my ability to save enough spoons for work.
Secondly, it's DLA time again. The form is a new one - shaved down to 40 pages of personal and depressing questions rather than the 50+ it was previously - but from what I can see, this has mostly been achieved by trimming down the spaces given for the non-tick-box questions. For instance, the question about help needed to take part in "hobbies, interests, social or religious activities" used to be close on three pages. Now, they provide two 5cmx16cm boxes, one for activities at home, one for activities when you go out. Which I guess is more than adequate if you don't need much help, but if you don't need much help, why would you be applying for DLA?
So Monday evening will be spent trying to contact the Citizens Advice Bureau by telephone (the local CAB is only manned four days a week, for five hours at a time, most of which I am at work). I'm hoping my combination of disability and having a job will be enough for them to allow me to make an appointment. Obviously I'll have to take time off work for such an appointment, but it would still be much better for me than the usual process where you go to the office and sit in the waiting room for however many hours it takes until someone becomes available, and if they don't become available, you come back the next day. It's not the fault of the CAB, who are staffed by volunteers and chronically underfunded for the amount of support they are meant to provide. But it does make it that little bit more inaccessible for those who need it, and it's another thing that shouldn't be soaking up my limited annual leave allowance.
Every time, this makes me angry. Services and support tend to assume a disabled person has an infinite amount of spare time, energy, money, learning capacity, and administrative ability at their fingertips. Get off benefit! Go to work! Squeeze all this crud in on top! How?
The Second Job has started and is going well. Access to Work agreed that I should have an ergonomic keyboard and mouse, which I bought and they should be refunding at the end of this month. I also explained about how I would be mostly working at home but would occasionally need transport to go to what you might call Company Headquarters, in order to be shown how to do things, or given materials to work with, or to speak to my manager in person. So instead of being approved for "up to 10 journeys a week" (eg five trips To and five trips From work) like I am for my main job, I've been approved for "up to 104 journeys a year", which on average is a To and a From each week, but acknowledges that my working pattern is very, very flexible.
I had a second attempt at the chocolate cornflake cakes, this time using proper dark cooking chocolate. It worked much better than my Galaxy/cocoa powder/water combination. I'd show you a picture, but we ate most of them at knitting night. It probably would have been all of them but we felt we should save one or two for Steve. I would like to thank the ladies for sincerely congratulating me on my achievement without any sniggering.
I got my Direct Payments Monitoring Return completed and sent off. The stamped printout of the transactions for the period covered by the missing statement never did arrive - no idea whether that's the fault of the bank, or the fault of the Royal Mail, although I know which I think is more likely - so instead I made copies of the wage slip and BACS slip for that month and added a post-it note explaining that the statement was lost in the post, but this is what went in and out of the account and look, it tallies up with the end balance on the previous statement and the start balance on the next one. I'm sure they'll contact me if that isn't good enough.
So yeah, all in all I was feeling pretty proud of myself for keeping on top of it all and having everything ticking over.
And then the rain came down.
In among the self-perpetuating drizzle of increased pain levels because of the damp and cold, and grottiness because of increased painkiller side-effects, and getting frustrated and stressed because the grottiness makes it hard to think and the pain makes it hard for me to move so I can't DO things, and extra pain because the stress makes me tense, round and round and round, are a couple of real thunderclouds.
Firstly, my PA told me of a couple of issues that may affect her ability to work for me. I respect her confidentiality as I expect her to respect mine, so all I'll say on that front is: she's a great PA, I'm happy employing her, she's happy working for me, and it isn't anything that either of us have "done wrong", it's just one of those things. But what I can say is that, as an employer, I'm having to increase the gradient of my learning curve to perilously steep levels in order to keep up with what our respective rights and responsibilities are in this situation. I'm also having to spend a few extra hours on the phone and having meetings during the daytime, which interferes with my ability to save enough spoons for work.
Secondly, it's DLA time again. The form is a new one - shaved down to 40 pages of personal and depressing questions rather than the 50+ it was previously - but from what I can see, this has mostly been achieved by trimming down the spaces given for the non-tick-box questions. For instance, the question about help needed to take part in "hobbies, interests, social or religious activities" used to be close on three pages. Now, they provide two 5cmx16cm boxes, one for activities at home, one for activities when you go out. Which I guess is more than adequate if you don't need much help, but if you don't need much help, why would you be applying for DLA?
So Monday evening will be spent trying to contact the Citizens Advice Bureau by telephone (the local CAB is only manned four days a week, for five hours at a time, most of which I am at work). I'm hoping my combination of disability and having a job will be enough for them to allow me to make an appointment. Obviously I'll have to take time off work for such an appointment, but it would still be much better for me than the usual process where you go to the office and sit in the waiting room for however many hours it takes until someone becomes available, and if they don't become available, you come back the next day. It's not the fault of the CAB, who are staffed by volunteers and chronically underfunded for the amount of support they are meant to provide. But it does make it that little bit more inaccessible for those who need it, and it's another thing that shouldn't be soaking up my limited annual leave allowance.
Every time, this makes me angry. Services and support tend to assume a disabled person has an infinite amount of spare time, energy, money, learning capacity, and administrative ability at their fingertips. Get off benefit! Go to work! Squeeze all this crud in on top! How?
Wednesday, September 09, 2009
Second Job
Yes, that's right, in these darkened times when there are many more jobseekers than jobs available, I'm being a greedy git and deciding to have TWO at once.
Okay, so they're both part time - the existing one at 17.5 hours a week and the new one at somewhere between "a couple" and "a few" hours - and even the combined pay wouldn't be enough to lift anyone without financial support from a partner out of benefits dependency - but nevertheless.
As you've probably guessed, precise details are at a hazy stage with a start date of "once the paperwork's done", but I've filled in my bit of a P46 and been shown around the system I'll be using so I don't think I'm jumping the gun in considering the job to be a definite thing.
It's very flexible and it's mostly working from home, data entry and envelope stuffing and suchlike, which is why I'm able to take it on. There's no way I could do more hours in my main job, since by the time I crawl into my taxi at the end of an afternoon I am utterly shattered, barely capable of talking, and wincing at every pothole and speedbump on the way home. But the idea with the new job is that once I've got home and had a couple of hours to rest and get a bit of dinner inside me, then if I feel up to it I'll be able to sit up and do anything between twenty minutes and two hours of additional work. And if I don't feel up to it, or if I have something else to do, then I won't. I can stop the clock for a break whenever I need to, and I can take that break in the quiet and comfort of my own home which is so much more effective than trying to screen out the noise and busy-ness of a hectic office. I won't have to force myself to keep going until a taxi arrives, either, which will be nice.
Of course, the first person I called to tell was my mother... of course, her immediate reaction was a comparison to Sister Dearest and her Fabulous Career*. Admittedly I know by now that any phone call to my mother has to include several minutes listening to the praises of SD and her FC being sung, but on this one occasion I really could have done without it - I wanted to play the game where we at least pretend to be proud/congratulatory/encouraging of my hard work and minor accomplishments.
Happily, Steve and my friends are more than capable of bolstering my self esteem when it flags and did a sterling job of being pleased for me. Even my current boss congratulated me, once I'd assured him that it was a second job and I wouldn't be leaving his company (his immediate reaction in the seconds before I'd fully explained that bit thoroughly reassured me that I am valued within the workplace).
I've got a desk set up at home now, complete with two desk tidys, a coaster, and my Sunshine Buddy. I have a wireless mouse but I need a mousemat as it's a glass-topped desk. Well, I say need, it's possible to get by just using a bit of paper. But I'd like a proper mousemat. In fact in an ideal world, I'd like to try one of those ones with a padded bit for your wrist but they seem a bit pricey and I'm not sure how much difference they make. If anyone has any input I'll be happy to hear it.
Access to Work are being their usual cagey selves - you can't determine what help you may or may not be able to get through them until you're fully signed up to the job, have a start date, and have completed an application for support - but I've been told that I am "eligible to apply" for support with this job as well, and have two separate support packages running concurrently, although they'll probably be handled by the same person. I'm hoping to get the same deal on transport (I'll be working from home but I will have to go in every so often) where I pay an amount equivalent to a bus fare, and AtW top it up to a taxi fare because I can't use a bus. Equipment-wise, I'll need to have a good think - as a rule, they'll provide anything that is (a) to be used solely by me, AND (b) an item or a specific version of an item needed because of disability-related reasons. So for instance they won't supply biros but they might supply any of these for someone who has trouble with their hands. Ideas?
* Fabulous Career = working for several large national chains of bookies, encouraging gambling addicts to indulge their addictive behaviour. Since she falls in the narrow margin where she can write her own name but is unable/disinclined to get a different job, she has over the course of several years worked her way up to local management. While I realise I'm hardly a high-flyer myself, I can't get quite as excited and impressed by this as my mother seems to.
Okay, so they're both part time - the existing one at 17.5 hours a week and the new one at somewhere between "a couple" and "a few" hours - and even the combined pay wouldn't be enough to lift anyone without financial support from a partner out of benefits dependency - but nevertheless.
As you've probably guessed, precise details are at a hazy stage with a start date of "once the paperwork's done", but I've filled in my bit of a P46 and been shown around the system I'll be using so I don't think I'm jumping the gun in considering the job to be a definite thing.
It's very flexible and it's mostly working from home, data entry and envelope stuffing and suchlike, which is why I'm able to take it on. There's no way I could do more hours in my main job, since by the time I crawl into my taxi at the end of an afternoon I am utterly shattered, barely capable of talking, and wincing at every pothole and speedbump on the way home. But the idea with the new job is that once I've got home and had a couple of hours to rest and get a bit of dinner inside me, then if I feel up to it I'll be able to sit up and do anything between twenty minutes and two hours of additional work. And if I don't feel up to it, or if I have something else to do, then I won't. I can stop the clock for a break whenever I need to, and I can take that break in the quiet and comfort of my own home which is so much more effective than trying to screen out the noise and busy-ness of a hectic office. I won't have to force myself to keep going until a taxi arrives, either, which will be nice.
Of course, the first person I called to tell was my mother... of course, her immediate reaction was a comparison to Sister Dearest and her Fabulous Career*. Admittedly I know by now that any phone call to my mother has to include several minutes listening to the praises of SD and her FC being sung, but on this one occasion I really could have done without it - I wanted to play the game where we at least pretend to be proud/congratulatory/encouraging of my hard work and minor accomplishments.
Happily, Steve and my friends are more than capable of bolstering my self esteem when it flags and did a sterling job of being pleased for me. Even my current boss congratulated me, once I'd assured him that it was a second job and I wouldn't be leaving his company (his immediate reaction in the seconds before I'd fully explained that bit thoroughly reassured me that I am valued within the workplace).
I've got a desk set up at home now, complete with two desk tidys, a coaster, and my Sunshine Buddy. I have a wireless mouse but I need a mousemat as it's a glass-topped desk. Well, I say need, it's possible to get by just using a bit of paper. But I'd like a proper mousemat. In fact in an ideal world, I'd like to try one of those ones with a padded bit for your wrist but they seem a bit pricey and I'm not sure how much difference they make. If anyone has any input I'll be happy to hear it.
Access to Work are being their usual cagey selves - you can't determine what help you may or may not be able to get through them until you're fully signed up to the job, have a start date, and have completed an application for support - but I've been told that I am "eligible to apply" for support with this job as well, and have two separate support packages running concurrently, although they'll probably be handled by the same person. I'm hoping to get the same deal on transport (I'll be working from home but I will have to go in every so often) where I pay an amount equivalent to a bus fare, and AtW top it up to a taxi fare because I can't use a bus. Equipment-wise, I'll need to have a good think - as a rule, they'll provide anything that is (a) to be used solely by me, AND (b) an item or a specific version of an item needed because of disability-related reasons. So for instance they won't supply biros but they might supply any of these for someone who has trouble with their hands. Ideas?
* Fabulous Career = working for several large national chains of bookies, encouraging gambling addicts to indulge their addictive behaviour. Since she falls in the narrow margin where she can write her own name but is unable/disinclined to get a different job, she has over the course of several years worked her way up to local management. While I realise I'm hardly a high-flyer myself, I can't get quite as excited and impressed by this as my mother seems to.
Sunday, December 07, 2008
Welfare Reform
I'm sure many of the people who read this blog will have encountered the stories in the news about James Purnell's work for welfare plans. On the face of it, and to particular types of people (generally the ones who are well educated/spoken/connected/balanced/experienced/etc enough to have never had too much trouble getting a job) the plans seem quite reasonable - "severely disabled people" and single parents of babies under one will be supported, everyone else will have to work for their money. And let's face it, those are the people we want to help with our taxes. We've had quite enough of supporting entire workless families like the Malcolm family who fulfil every stereotype of a feckless wastrel benefit scrounger that you ever heard (seriously, whichever reporter dug that lot up deserves a bloody medal).
Why does it bother me anyway? I have a job. Well, it bothers me because I know how extremely lucky I am to have got into a position where I could look for work, let alone how fortunate I was to actually get a job. I know that all it takes is one factor to slip - Steve and I breaking up, a change in Access to Work criteria, the company I work for to collapse - and all of a sudden I will be back on the scrapheap, and in a jobs market which is terrifying compared to what it was a year ago. It also bothers me because I know too many people who are in similar positions to the one I was in before I moved in with Steve, who would like to be working and earning their own money but simply aren't in a position to manage it.
The first problem is this "severely disabled" idea. The criteria for this is incredibly stringent. The Benefits and Work website has a free Employment and Support Allowance (ESA) self-assessment test. I count as disabled, but not severely enough that my capacity for work-related activity would be considered "limited", which has surprised a couple of people who know me.
It's not just me though. Here's an example from the DWP's own guidance (pdf):
"Customer receiving DLA (middle rate care) and DLA(higher rate mobility). A person with severe rheumatoid arthritis affecting the hands and feet, limiting the ability to walk and needing some help to wash, dress, cut up food, and attend to toileting needs. The customer is living alone and nobody receives Carer’s Allowance for looking after him."
That is an example of someone who is NOT considered to have limited capability to undertake work-related activity.
They cannot walk, dress, wash, eat, or go to the loo unaided, but they are considered to be perfectly able to do full work-related activity. And they will face "sanctions" if they cannot manage it.
How on earth does that work?!?
The second problem is the idea of full-time work-related activity or community work. Regular readers will be aware that I recently had to bow out of a great interview for a job that I really wanted to do at a place where I really wanted to work, just because it was full time. I'd love to earn full-time wages but the unfortunate truth is that I cannot manage to do a full-time job AND keep on top of life's essentials such as showering and eating and so on - as we've covered before, I'm pretty stretched just working part-time.
These new plans, however, would have me "working" 9-5, and facing "sanctions" when I failed to manage it. Which brings us neatly on to the third issue, which is rates of pay.
Basic ESA is £60.50 per week, which is the same as Jobseeker's Allowance for a person over 25 years of age. Then there's £24 on top of it for participating in the Work-Related Activity. I understand this is the bit that gets withdrawn if you "refuse to co-operate" by, for example, being stubbornly too ill to leave the house on more than one morning.
I suspect there are very few people reading this who would consider working full time for £85 a week, but disabled people will have a choice between that and real heat-or-eat poverty. You see, there are two good reasons why Incapacity Benefit at the long-term rate is more than Jobseeker's Allowance. The first reason is that a disabled person generally has to cover more costs than an able-bodied person. DLA (supposedly) accounts for the additional personal-care-related and mobility-related costs, for instance Meals on Wheels and taxi fares, but there are also increases in general costs - things like having to do more laundry due to frequently spilling things, buying more trousers because they wear through at the knees as you crawl around your home, or having to have an internet connection because you do not have the capacity to get to and around the local shops nor the supermarket for your essential groceries. The second reason is that it generally takes longer for a disabled person to secure a job, during which time they will have more household expenses of the sort that the able-bodied person on short-term JSA could defer until they'd got a job. I'll explain. Even putting aside issues of access and discrimination at the interview stage... let's say that the odds of getting a job are one in a hundred, so if you apply for a hundred jobs you will get one of them. While an able-bodied person could, technically, apply for every job in the paper that they were qualified for and hit the hundred in a few weeks, a disabled person with the same level of qualifications will only be able to apply for the few jobs that also match their physical capabilities - it could take a year or more to find a hundred suitable jobs to apply for during which time the boiler will still need repairing and the wheelchair will need a service.
Even Reasonable Adjustments and Access to work can't make everything possible. A reminder of a post I made before I got my job:
"I still have certain limitations. The obvious physical symptoms of my illness rule out quite a lot of things, especially in terms of the usual easy-to-get minimum-wage flexible-hours jobs. I don't think I'm in any way 'above' cleaning toilets or serving fast-food or collecting trolleys from a supermarket carpark, but I would do such an ineffective job of those tasks that really, another person would have to be employed just to pick up my slack."
Which brings me to my final point. Even with the job that I do, which looked possible enough to make it worthwhile applying, it costs quite a bit of money to keep me in work. I need taxis to and from work. There are no other transport options available to me so the taxpayer contributes about £40 a week to my taxi fares (I pay the rest). I also have a special machine, a mechanical press, bought by the taxpayer as I cannot use the hand-press my co-worker uses. That was £500. Other people need different things - Lilwatchergirl needed a wheelchair, an office chair, an ergonomic keyboard and mouse, and a PDA; Lady Bracknell's Editor needed a laptop and "Secure Remote Access System" to enable her to work from home when necessary, plus however many man-hours were required to untangle the inevitable snarl-ups; various other people have required voice recognition software or Braille displays or even actual human assistants to help with certain parts of their work. That's before we even get started on the costs of things of uncertain merit like DEAs and Remploy. All things considered, I suspect there are more than a couple of us who cost more money "working" than they did claiming IB. How will the costs of enabling us to attend and accomplish "work-related activity" be met on top of paying full ESA?
I don't have all, or indeed any of the answers, but what I have heard so far about the reforms strikes me as badly-thought-out and more than a little scary.
Why does it bother me anyway? I have a job. Well, it bothers me because I know how extremely lucky I am to have got into a position where I could look for work, let alone how fortunate I was to actually get a job. I know that all it takes is one factor to slip - Steve and I breaking up, a change in Access to Work criteria, the company I work for to collapse - and all of a sudden I will be back on the scrapheap, and in a jobs market which is terrifying compared to what it was a year ago. It also bothers me because I know too many people who are in similar positions to the one I was in before I moved in with Steve, who would like to be working and earning their own money but simply aren't in a position to manage it.
The first problem is this "severely disabled" idea. The criteria for this is incredibly stringent. The Benefits and Work website has a free Employment and Support Allowance (ESA) self-assessment test. I count as disabled, but not severely enough that my capacity for work-related activity would be considered "limited", which has surprised a couple of people who know me.
It's not just me though. Here's an example from the DWP's own guidance (pdf):
"Customer receiving DLA (middle rate care) and DLA(higher rate mobility). A person with severe rheumatoid arthritis affecting the hands and feet, limiting the ability to walk and needing some help to wash, dress, cut up food, and attend to toileting needs. The customer is living alone and nobody receives Carer’s Allowance for looking after him."
That is an example of someone who is NOT considered to have limited capability to undertake work-related activity.
They cannot walk, dress, wash, eat, or go to the loo unaided, but they are considered to be perfectly able to do full work-related activity. And they will face "sanctions" if they cannot manage it.
How on earth does that work?!?
The second problem is the idea of full-time work-related activity or community work. Regular readers will be aware that I recently had to bow out of a great interview for a job that I really wanted to do at a place where I really wanted to work, just because it was full time. I'd love to earn full-time wages but the unfortunate truth is that I cannot manage to do a full-time job AND keep on top of life's essentials such as showering and eating and so on - as we've covered before, I'm pretty stretched just working part-time.
These new plans, however, would have me "working" 9-5, and facing "sanctions" when I failed to manage it. Which brings us neatly on to the third issue, which is rates of pay.
Basic ESA is £60.50 per week, which is the same as Jobseeker's Allowance for a person over 25 years of age. Then there's £24 on top of it for participating in the Work-Related Activity. I understand this is the bit that gets withdrawn if you "refuse to co-operate" by, for example, being stubbornly too ill to leave the house on more than one morning.
I suspect there are very few people reading this who would consider working full time for £85 a week, but disabled people will have a choice between that and real heat-or-eat poverty. You see, there are two good reasons why Incapacity Benefit at the long-term rate is more than Jobseeker's Allowance. The first reason is that a disabled person generally has to cover more costs than an able-bodied person. DLA (supposedly) accounts for the additional personal-care-related and mobility-related costs, for instance Meals on Wheels and taxi fares, but there are also increases in general costs - things like having to do more laundry due to frequently spilling things, buying more trousers because they wear through at the knees as you crawl around your home, or having to have an internet connection because you do not have the capacity to get to and around the local shops nor the supermarket for your essential groceries. The second reason is that it generally takes longer for a disabled person to secure a job, during which time they will have more household expenses of the sort that the able-bodied person on short-term JSA could defer until they'd got a job. I'll explain. Even putting aside issues of access and discrimination at the interview stage... let's say that the odds of getting a job are one in a hundred, so if you apply for a hundred jobs you will get one of them. While an able-bodied person could, technically, apply for every job in the paper that they were qualified for and hit the hundred in a few weeks, a disabled person with the same level of qualifications will only be able to apply for the few jobs that also match their physical capabilities - it could take a year or more to find a hundred suitable jobs to apply for during which time the boiler will still need repairing and the wheelchair will need a service.
Even Reasonable Adjustments and Access to work can't make everything possible. A reminder of a post I made before I got my job:
"I still have certain limitations. The obvious physical symptoms of my illness rule out quite a lot of things, especially in terms of the usual easy-to-get minimum-wage flexible-hours jobs. I don't think I'm in any way 'above' cleaning toilets or serving fast-food or collecting trolleys from a supermarket carpark, but I would do such an ineffective job of those tasks that really, another person would have to be employed just to pick up my slack."
Which brings me to my final point. Even with the job that I do, which looked possible enough to make it worthwhile applying, it costs quite a bit of money to keep me in work. I need taxis to and from work. There are no other transport options available to me so the taxpayer contributes about £40 a week to my taxi fares (I pay the rest). I also have a special machine, a mechanical press, bought by the taxpayer as I cannot use the hand-press my co-worker uses. That was £500. Other people need different things - Lilwatchergirl needed a wheelchair, an office chair, an ergonomic keyboard and mouse, and a PDA; Lady Bracknell's Editor needed a laptop and "Secure Remote Access System" to enable her to work from home when necessary, plus however many man-hours were required to untangle the inevitable snarl-ups; various other people have required voice recognition software or Braille displays or even actual human assistants to help with certain parts of their work. That's before we even get started on the costs of things of uncertain merit like DEAs and Remploy. All things considered, I suspect there are more than a couple of us who cost more money "working" than they did claiming IB. How will the costs of enabling us to attend and accomplish "work-related activity" be met on top of paying full ESA?
I don't have all, or indeed any of the answers, but what I have heard so far about the reforms strikes me as badly-thought-out and more than a little scary.
Wednesday, February 13, 2008
Finished Item: Birthday Sock
Of course, socks traditionally come in pairs, and I have cast on Birthday Sock 2, but the way things are at the moment, even the completion of One Sock is enough to warrant celebratory feelings.
It's... not a good time. Several things, some bloggable, some not, are causing a certain amount of stress right now. A small taster...
I suspect that tomorrow I have to call the Tax Credits people and/or Royal Mail because of a problem with the paperwork I sent by Recorded Signed For post last week not being flagged as 'delivered' yet. This is going to be made more difficult by me being rather iller than usual at the moment. I suspect I have to make a doctor's appointment as it's getting to the "beyond a joke" point - without Steve, I would be well and truly stuffed by now. I'm worried that even with Steve's help I might end up having to take time off work if my health doesn't pick up again sharpish. I have to sort out some more stuff with the DWP as well.
You get the picture.
I also have to write up a feedback report for Access to Work. Well, I don't have to, which is why I haven't done it yet. But I've been asked to, and I feel like I should.
I need to get some serious praise in for my current adviser, who has been fabulous and got all sorts of things (the taxis, the squishing machine) sorted out pretty much next-day, and I want to say nice things about the scheme in general.
But I also really need to let them know about the problems I have encountered with the system, like the trouble I had getting onto the scheme, the attempts to make One Size Fit All, the catch-22 of not being able to apply for the scheme until you have a definite job offer, but the difficulty of negotiating for a job offer without knowing whether you're likely to get help from the scheme or not.
Actually, if anyone can think of some good phrases I could use, please do put them in the comments, because at the moment I'm having trouble properly saying things I want to say without (a) it coming out wrong and everyone looking confused, (b) half of it coming out before my brain goes off at a tangent and I fail to communicate my original point leaving everyone looking confused, or (c) it coming out right, but far too abrupt/rude/blunt and leaving everyone looking distinctly pissed off. I need all the help I can get.
The sock came out well though.
It's... not a good time. Several things, some bloggable, some not, are causing a certain amount of stress right now. A small taster...
I suspect that tomorrow I have to call the Tax Credits people and/or Royal Mail because of a problem with the paperwork I sent by Recorded Signed For post last week not being flagged as 'delivered' yet. This is going to be made more difficult by me being rather iller than usual at the moment. I suspect I have to make a doctor's appointment as it's getting to the "beyond a joke" point - without Steve, I would be well and truly stuffed by now. I'm worried that even with Steve's help I might end up having to take time off work if my health doesn't pick up again sharpish. I have to sort out some more stuff with the DWP as well.
You get the picture.
I also have to write up a feedback report for Access to Work. Well, I don't have to, which is why I haven't done it yet. But I've been asked to, and I feel like I should.
I need to get some serious praise in for my current adviser, who has been fabulous and got all sorts of things (the taxis, the squishing machine) sorted out pretty much next-day, and I want to say nice things about the scheme in general.
But I also really need to let them know about the problems I have encountered with the system, like the trouble I had getting onto the scheme, the attempts to make One Size Fit All, the catch-22 of not being able to apply for the scheme until you have a definite job offer, but the difficulty of negotiating for a job offer without knowing whether you're likely to get help from the scheme or not.
Actually, if anyone can think of some good phrases I could use, please do put them in the comments, because at the moment I'm having trouble properly saying things I want to say without (a) it coming out wrong and everyone looking confused, (b) half of it coming out before my brain goes off at a tangent and I fail to communicate my original point leaving everyone looking confused, or (c) it coming out right, but far too abrupt/rude/blunt and leaving everyone looking distinctly pissed off. I need all the help I can get.
The sock came out well though.
Monday, January 21, 2008
Still Good
Okay, so the Dopey Happy wore off. In the last week I have experienced a full range of emotions both positive and negative. But nothing too extreme and nothing that I thought was worth blogging about.
Plenty of good stuff has been going on though.
Firstly, what you might call my Graded Exercise Therapy (although it's not official, it's just what I've decided to do) has got off to a good start. The plan is, to do a little bit of a walk each day, gradually increasing over the course of several months until I can walk what you might call "a useful distance". I'm letting myself off on days when it's raining (because I can't carry an umbrella) and if it gets icy, I won't go out then either for obvious reasons. But still. Phase One is to walk to the end of the road and back, once a day, a round trip of approximately 400 metres. It hurts, and it takes a while, and I have to stop to rest, and I feel awful when I get back to the house - but I'm doing it, and feeling quite proud of it. Once I'm definitely on top of doing that walk every day, and managing to stay on top of it for a couple of weeks, the next step will be going round the corner to the next corner of the block, making a 600m round trip. Once that's nailed, it'll be the post-box - 900m - and after that, completely round the block, which as far as we can work out, is a full kilometre.
Then, it'll only be another 200m on top of that, to get me all the way to the bus stop, which is my definition of "a useful distance". Unfortunately that last 200m is all uphill, so we could have upwards of a year to go before I swap my community transport membership for a bus pass. Still, like I say, Phase One is going well.
Secondly, the jumper I'm knitting - my first adult-sized one - is coming along nicely. I am only a couple of rows away from having the back piece finished. I think I should get it done tonight, and probably cast on for the front piece as well. As I suspected, I am on schedule to get it completed just as the weather gets a bit too warm to wear a jumper.
And thirdly, Access to Work. Since I bang on about all the trouble I have with these schemes, it's only fair that I should report when things go right.
The job I do has two major elements. There's the boring part, which is looking at the order someone has placed, picking the CDs they want off the shelves, scanning them to book them out of the stock, and printing off the paperwork. Then, there's the really totally insanely boring part, which is wrapping and packing each set of CDs and sticking the paperwork into a documents pocket on the package.
The packaging we use is this self adhesive corrugated card, with the hand press which squishes the layers of card together at either end of the package, sealing it. As you can probably imagine, it's rather difficult for me to use. I can do it once or twice quite easily, and I can do it five or six times without too many problems, but after about the tenth package, I can barely lift my arm any more, much less squish the card with the force required to seal it properly.
Of course, usually I'm not working alone, so I do the picking, and my fit, healthy and energetic CoWorker#1 does the packing. But there are two problems with this. Firstly, it's unfair on CoWorker#1 to always be doing the insanely boring physical part of the job. Even if he didn't complain, I would feel bad about it. And secondly, CoWorker#1 does sometimes get sick, or take holiday.
This might have been enough to make me turn around and say "okay. I can't do this job for four hours a day after all," except for The Machine. The Machine was sent to us on approval at about the same time as I arrived. It works much like a mangle. Two mechanical rollers spin, and you feed the end of the package through, and it squishes the card shut. No physical strength required. It means I can do as much of the "packaging" end of the job as they want me to do.
However, the approval period has come to an end. It's an expensive piece of kit, and I'm the only one who needs it - CoWorker#1 hates it (he just can't get the hang of it) and no one else does enough packing to have an opinion either way. In the words of The Boss, "so you find it useful... but is it really £severalhundred worth of useful? Because we don't exactly have that much money going spare."
Well, it's necessary for me to be able to perform all aspects of my job description. Enter Access To Work. There's a certain amount of paperwork to be done (isn't there always) but the advisor reckons we can get help with purchasing The Machine. I don't have to give up my job. CoWorker#1 doesn't get the nasty end of the stick regarding distribution of tasks. The Boss doesn't end up out of pocket. Everybody wins!
Plenty of good stuff has been going on though.
Firstly, what you might call my Graded Exercise Therapy (although it's not official, it's just what I've decided to do) has got off to a good start. The plan is, to do a little bit of a walk each day, gradually increasing over the course of several months until I can walk what you might call "a useful distance". I'm letting myself off on days when it's raining (because I can't carry an umbrella) and if it gets icy, I won't go out then either for obvious reasons. But still. Phase One is to walk to the end of the road and back, once a day, a round trip of approximately 400 metres. It hurts, and it takes a while, and I have to stop to rest, and I feel awful when I get back to the house - but I'm doing it, and feeling quite proud of it. Once I'm definitely on top of doing that walk every day, and managing to stay on top of it for a couple of weeks, the next step will be going round the corner to the next corner of the block, making a 600m round trip. Once that's nailed, it'll be the post-box - 900m - and after that, completely round the block, which as far as we can work out, is a full kilometre.
Then, it'll only be another 200m on top of that, to get me all the way to the bus stop, which is my definition of "a useful distance". Unfortunately that last 200m is all uphill, so we could have upwards of a year to go before I swap my community transport membership for a bus pass. Still, like I say, Phase One is going well.
Secondly, the jumper I'm knitting - my first adult-sized one - is coming along nicely. I am only a couple of rows away from having the back piece finished. I think I should get it done tonight, and probably cast on for the front piece as well. As I suspected, I am on schedule to get it completed just as the weather gets a bit too warm to wear a jumper.
And thirdly, Access to Work. Since I bang on about all the trouble I have with these schemes, it's only fair that I should report when things go right.
The job I do has two major elements. There's the boring part, which is looking at the order someone has placed, picking the CDs they want off the shelves, scanning them to book them out of the stock, and printing off the paperwork. Then, there's the really totally insanely boring part, which is wrapping and packing each set of CDs and sticking the paperwork into a documents pocket on the package.
The packaging we use is this self adhesive corrugated card, with the hand press which squishes the layers of card together at either end of the package, sealing it. As you can probably imagine, it's rather difficult for me to use. I can do it once or twice quite easily, and I can do it five or six times without too many problems, but after about the tenth package, I can barely lift my arm any more, much less squish the card with the force required to seal it properly.
Of course, usually I'm not working alone, so I do the picking, and my fit, healthy and energetic CoWorker#1 does the packing. But there are two problems with this. Firstly, it's unfair on CoWorker#1 to always be doing the insanely boring physical part of the job. Even if he didn't complain, I would feel bad about it. And secondly, CoWorker#1 does sometimes get sick, or take holiday.
This might have been enough to make me turn around and say "okay. I can't do this job for four hours a day after all," except for The Machine. The Machine was sent to us on approval at about the same time as I arrived. It works much like a mangle. Two mechanical rollers spin, and you feed the end of the package through, and it squishes the card shut. No physical strength required. It means I can do as much of the "packaging" end of the job as they want me to do.
However, the approval period has come to an end. It's an expensive piece of kit, and I'm the only one who needs it - CoWorker#1 hates it (he just can't get the hang of it) and no one else does enough packing to have an opinion either way. In the words of The Boss, "so you find it useful... but is it really £severalhundred worth of useful? Because we don't exactly have that much money going spare."
Well, it's necessary for me to be able to perform all aspects of my job description. Enter Access To Work. There's a certain amount of paperwork to be done (isn't there always) but the advisor reckons we can get help with purchasing The Machine. I don't have to give up my job. CoWorker#1 doesn't get the nasty end of the stick regarding distribution of tasks. The Boss doesn't end up out of pocket. Everybody wins!
Friday, November 30, 2007
Fantastic Day
Today was absolutely astonishingly good.
First, I phoned AtW back with the quotes from the taxi companies, which were all the same. AtW Person said that was great, and I could arrange my transport with whichever one of those I wanted, she would send the paperwork for their side of it today and it should be with me on Monday.
Secondly, the post arrived with the application form from Community Transport. I am accepted, I just need to register my details and pay a £5 registration fee. Obviously with AtW sorted, I don't need them for getting to and from work any more - but it will be nice to have them available for shopping, doctors appointments, knitting group and so on - particularly once Steve's back at work.
Thirdly, today my mum recieved the mitts I knitted for her, and she sent me an email telling me how much she loves them and how they look and feel gorgeous.
Fourthly, I had to go to the bank in town to pay in my first paycheque, so Steve and I decided to allow plenty of time and then go to Victoria's for a pre-work lunch of tea and scones. Mmmmmm.
And fifthly, just after 5pm when we'd finished dealing with the post, The Boss and co-workers started drifting into the Dispatch Room, where I was sat doing those sort of wind-down/finish-up type joblets that you do towards the end of a shift on a Friday, and chatting. This isn't really unusual. The conversation drifted towards "you know, with you starting at this time of year as we get the Christmas rush happening, we haven't really had much chance to properly welcome you or congratulate you on getting the job..."
It drifted on, to "usually we'd have been out for a drink by now, but with everyone being so busy... and from what you've said, going to a pub straight after work wouldn't really do you any good at all."
Specific Co-worker chipped in "plus, of course, you've now told us you don't drink, so it'd probably be a bit of a wasted effort."
I was nodding and agreeing because they were indeed absolutely right, and I did rather appreciate being told all this, them making the effort to ensure that I knew I wasn't being intentionally ignored or taken for granted or anything, not to mention them having taken on board that it wouldn't be nice to haul me out to a noisy, uncomfortable pub when after four hours' work all I'm fit for is drinking a very quiet cup of tea and gently stretching while whimpering for painkillers. It's more consideration than I would get from a lot of people.
Suddenly a pretty bunch of flowers was held out to me. And a box of chocolates. And everyone around me saying "you've picked up the job so quickly... you've come right in and got on with it... you're fitting in just fine... we really like having you here..."
WIBBLE! I didn't cry but I did well up and kind of squeeee a bit. And I still haven't wiped the grin off my face.
First, I phoned AtW back with the quotes from the taxi companies, which were all the same. AtW Person said that was great, and I could arrange my transport with whichever one of those I wanted, she would send the paperwork for their side of it today and it should be with me on Monday.
Secondly, the post arrived with the application form from Community Transport. I am accepted, I just need to register my details and pay a £5 registration fee. Obviously with AtW sorted, I don't need them for getting to and from work any more - but it will be nice to have them available for shopping, doctors appointments, knitting group and so on - particularly once Steve's back at work.
Thirdly, today my mum recieved the mitts I knitted for her, and she sent me an email telling me how much she loves them and how they look and feel gorgeous.
Fourthly, I had to go to the bank in town to pay in my first paycheque, so Steve and I decided to allow plenty of time and then go to Victoria's for a pre-work lunch of tea and scones. Mmmmmm.
And fifthly, just after 5pm when we'd finished dealing with the post, The Boss and co-workers started drifting into the Dispatch Room, where I was sat doing those sort of wind-down/finish-up type joblets that you do towards the end of a shift on a Friday, and chatting. This isn't really unusual. The conversation drifted towards "you know, with you starting at this time of year as we get the Christmas rush happening, we haven't really had much chance to properly welcome you or congratulate you on getting the job..."
It drifted on, to "usually we'd have been out for a drink by now, but with everyone being so busy... and from what you've said, going to a pub straight after work wouldn't really do you any good at all."
Specific Co-worker chipped in "plus, of course, you've now told us you don't drink, so it'd probably be a bit of a wasted effort."
I was nodding and agreeing because they were indeed absolutely right, and I did rather appreciate being told all this, them making the effort to ensure that I knew I wasn't being intentionally ignored or taken for granted or anything, not to mention them having taken on board that it wouldn't be nice to haul me out to a noisy, uncomfortable pub when after four hours' work all I'm fit for is drinking a very quiet cup of tea and gently stretching while whimpering for painkillers. It's more consideration than I would get from a lot of people.
Suddenly a pretty bunch of flowers was held out to me. And a box of chocolates. And everyone around me saying "you've picked up the job so quickly... you've come right in and got on with it... you're fitting in just fine... we really like having you here..."
WIBBLE! I didn't cry but I did well up and kind of squeeee a bit. And I still haven't wiped the grin off my face.
Thursday, November 29, 2007
Access to Work approval
Phone call from AtW. I have been approved for help with transport costs.
The deal is this:
If I was able-bodied, then it would be reasonable to expect me to pay my own petrol or bus fare to get to and from work each day.
So the figure of 25p per mile has been set as the amount that it is reasonable to expect me to pay. This will work out as about £1.50 - £2 each day.
The extra costs above this - the ones incurred due to my disability, as I cannot drive or get the bus as an able-bodied person would - will be met by AtW. So if a taxi charges £2 per mile, then I will pay 25p per mile and AtW will pay the extra £1.75 per mile.
I must pay the taxi each time and I must get a receipt for the amount I pay them, stating the date, where I went to, and where I went from.
I can then submit these receipts, along with a claim form signed by my boss to say that I was at work those days, to AtW on a weekly, fortnightly or monthly basis.
They will then pay their share into my bank account within 7-10 days of recieving the claim form.
So basically I need to get a signature off The Boss every couple of weeks to say that I *did* go to work rather than go shopping.
I need to get quotes from three taxi firms for my transport costs.
Got to go to work now, I may edit this post if I get home and it doesn't make sense.
The deal is this:
If I was able-bodied, then it would be reasonable to expect me to pay my own petrol or bus fare to get to and from work each day.
So the figure of 25p per mile has been set as the amount that it is reasonable to expect me to pay. This will work out as about £1.50 - £2 each day.
The extra costs above this - the ones incurred due to my disability, as I cannot drive or get the bus as an able-bodied person would - will be met by AtW. So if a taxi charges £2 per mile, then I will pay 25p per mile and AtW will pay the extra £1.75 per mile.
I must pay the taxi each time and I must get a receipt for the amount I pay them, stating the date, where I went to, and where I went from.
I can then submit these receipts, along with a claim form signed by my boss to say that I was at work those days, to AtW on a weekly, fortnightly or monthly basis.
They will then pay their share into my bank account within 7-10 days of recieving the claim form.
So basically I need to get a signature off The Boss every couple of weeks to say that I *did* go to work rather than go shopping.
I need to get quotes from three taxi firms for my transport costs.
Got to go to work now, I may edit this post if I get home and it doesn't make sense.
Monday, November 26, 2007
more Access to Work
As expected, a letter today from Access to Work.
"I am writing to inform you that your application is eligible for consideration and we will be looking at the assistance you need in more detail."
In other words, I have successfully applied for the right to apply... meanwhile I'm embarking on my THIRD week of work without the assistance I require.
I have to go through the form, which is part-filled with my answers from the phone call last week, and complete/amend, sign, and send back to them.
Oh, and I have to make my boss's day by giving him a truckload of paperwork too, and apparently they're going to phone him up to 'discuss' all sorts of things, including my "detailed client needs" because obviously there's nothing he or I would rather do than discuss my medical history when my condition IN the workplace is already taken care of, I only need help getting there and back.
You know, this is really going to ingratiate me as a new employee, at the busy time of year.
EDIT 18:20pm
I decided to put plenty of "Not Applicable" on the forms, with my boss as my boss and with myself as the "employer contact who will have responsibility for ordering support". My boss was fab about it. Conversation pretty much went as follows.
ME: Boss, can I have a word with you at some point?
BOSS: Is it good news or bad news?
ME: It's more of a ten-minute warning in case you get a strange phone call from the disability people.
BOSS: Right... What will they want?
ME: Hopefully just to confirm that I work here, but if we get someone keen, they might start wanting to discuss 'solutions'. Which I don't need, I only need help with the transport. But because AtW is a one-size-fits-all kind of thing, they have to approach it as if I needed all sorts of stuff inside the workplace. So they might need you to confirm that things are all okay apart from the transport.
BOSS: Yes, I remember you said about the transport, is that still not sorted then?
ME: *face* I'm working on it. Anyway, I also have to give you this (brandishes sheet "Information for Employers") which is largely irrelevant in my case as none of the help I need is within the workplace. But I have to have given it to you and I have to give them your details as my manager.
BOSS: So I don't have to do anything with this?
ME: No. I know. I'm sorry. It really is just in case they call you.
BOSS: Right. You are okay though? If you need anything, you'll just come and say?
ME: Absolutely.
BOSS: Fine.
"I am writing to inform you that your application is eligible for consideration and we will be looking at the assistance you need in more detail."
In other words, I have successfully applied for the right to apply... meanwhile I'm embarking on my THIRD week of work without the assistance I require.
I have to go through the form, which is part-filled with my answers from the phone call last week, and complete/amend, sign, and send back to them.
Oh, and I have to make my boss's day by giving him a truckload of paperwork too, and apparently they're going to phone him up to 'discuss' all sorts of things, including my "detailed client needs" because obviously there's nothing he or I would rather do than discuss my medical history when my condition IN the workplace is already taken care of, I only need help getting there and back.
You know, this is really going to ingratiate me as a new employee, at the busy time of year.
EDIT 18:20pm
I decided to put plenty of "Not Applicable" on the forms, with my boss as my boss and with myself as the "employer contact who will have responsibility for ordering support". My boss was fab about it. Conversation pretty much went as follows.
ME: Boss, can I have a word with you at some point?
BOSS: Is it good news or bad news?
ME: It's more of a ten-minute warning in case you get a strange phone call from the disability people.
BOSS: Right... What will they want?
ME: Hopefully just to confirm that I work here, but if we get someone keen, they might start wanting to discuss 'solutions'. Which I don't need, I only need help with the transport. But because AtW is a one-size-fits-all kind of thing, they have to approach it as if I needed all sorts of stuff inside the workplace. So they might need you to confirm that things are all okay apart from the transport.
BOSS: Yes, I remember you said about the transport, is that still not sorted then?
ME: *face* I'm working on it. Anyway, I also have to give you this (brandishes sheet "Information for Employers") which is largely irrelevant in my case as none of the help I need is within the workplace. But I have to have given it to you and I have to give them your details as my manager.
BOSS: So I don't have to do anything with this?
ME: No. I know. I'm sorry. It really is just in case they call you.
BOSS: Right. You are okay though? If you need anything, you'll just come and say?
ME: Absolutely.
BOSS: Fine.
Thursday, November 22, 2007
Still working
It's been more than a week now since I started work. It's going well. I am getting very sore and tired, true, but the work gets easier to do as I get more used to it. I've learned the job pretty well and am hardly getting brainflustered at all any more. Co-workers continue to be lovely, and I'm now 'officially' an employee rather than the casual see-how-it-goes thing we started out with.
Things at home are settling out nicely as well. The Roomba (or 'Bloop' as he is coming to be affectionately known) is doing well - not only does he clean the carpets, but I think he also makes us a bit more inclined to keep the place tidy, as roombas aren't really compatible with floors full of trailing wires, shoelaces, knitting, paperwork and whatnot. The shopping delivery from Sainsburys the other day was great, everything well in-date and only a couple of substitutions which I was perfectly happy with (eg "we didn't have the pack of two pain au chocolat that you ordered. So we're substituting a pack of four," OH NOES). Steve has been making more of an effort to do stuff around the house, especially the washing up, which has been an enormous help. Of course when he goes back to work, I'm going to have to pick up a bit more of that, but I'm not panicked about it. The only bit that worries me is the kicking him out of bed in the mornings, which is not a task for the easily discouraged. Steve is reading this, but I honestly think he would have to be among the first to admit that first thing in the morning he Does Not Want To Know about the world outside the duvet.
Knitting is seriously slowed at the moment. I did manage to go to knitting group on Tuesday for about an hour after work, but found myself regretting it a bit. I think it might be better to do what Steve suggested - finish work at 5.30, come home, have a nap, and then go out again to knitting at maybe 7.30 if I'm up to it. I turned down this suggestion last week on the basis that it seemed a bit silly for Steve to have to drive into town and back three times in an evening (1 pick up from work, 2 drop off at knitting, 3 pick up from knitting) but it might be the only realistic way to do it.
As you will have noticed, we're still talking about Steve taking me to and from work. On Friday (the 16th) we went to the council offices and got my ID and Blue Badge and whatnot photocopied, and the plan then was that the council would refer me to Community Transport, and then Community Transport would send me a form to apply to them, and once they had that form back, we could see about transport. However, I haven't had the form yet.
Today, I got through to Access to Work on the phone. Someone answered, took my name and number and a brief run-down of what I wanted, and said he'd arrange for an advisor to call me back.
A few minutes later, Yay, points for speedy actualisation of promises, T, the advisor called me back to tell me that he was going to go through a form with me and it would take 15 or 20 minutes. OK, so far so good, it was mostly stuff like name, address, NINo, do you claim this, do you claim that, what help do you want... great.
An interesting question was "do you claim Incapacity Benefit?" to which my answer, which should have been yes or no, was "not since I've started the job. However, when I first tried to call you, between getting offered the job and starting, then yes, I did get Incapacity Benefit. But your phones were down." Surprisingly enough there wasn't a box for that. T couldn't backdate my AtW claim, so he had to put "no" because at the time of our conversation, I was no longer on benefit. But he did ask what number I had been trying, and apparently "that number" was down for about six weeks. Which implies that they have a second number, which the DEA didn't give me, with which I might have got hold of them sooner. Do we think I should make a complaint about this DEA yet?
Fifteen minutes later, the questions were all answered, so now what? Well, T will post the form to me today. If it isn't with me by Monday, I should call them back. When I get the form, I must check it, sign it, date it, and send it back to them. Once they have the signed form back, then another advisor, a notch up from T, will look at the form and phone me to discuss things in more detail.
In the mean time, the DWP and the council and everyone else official are happy for me to be attempting to get by on £20 a week because of the cost of transport to and from work soaking up most of my earnings - it really is just exceptional luck for me that I have someone who can give me financial support and transport for the short-term immediate future. Dear Peter Hain, THIS is why disabled people who are technically capable of doing some jobs get stuck on Incapacity Benefit...
Things at home are settling out nicely as well. The Roomba (or 'Bloop' as he is coming to be affectionately known) is doing well - not only does he clean the carpets, but I think he also makes us a bit more inclined to keep the place tidy, as roombas aren't really compatible with floors full of trailing wires, shoelaces, knitting, paperwork and whatnot. The shopping delivery from Sainsburys the other day was great, everything well in-date and only a couple of substitutions which I was perfectly happy with (eg "we didn't have the pack of two pain au chocolat that you ordered. So we're substituting a pack of four," OH NOES). Steve has been making more of an effort to do stuff around the house, especially the washing up, which has been an enormous help. Of course when he goes back to work, I'm going to have to pick up a bit more of that, but I'm not panicked about it. The only bit that worries me is the kicking him out of bed in the mornings, which is not a task for the easily discouraged. Steve is reading this, but I honestly think he would have to be among the first to admit that first thing in the morning he Does Not Want To Know about the world outside the duvet.
Knitting is seriously slowed at the moment. I did manage to go to knitting group on Tuesday for about an hour after work, but found myself regretting it a bit. I think it might be better to do what Steve suggested - finish work at 5.30, come home, have a nap, and then go out again to knitting at maybe 7.30 if I'm up to it. I turned down this suggestion last week on the basis that it seemed a bit silly for Steve to have to drive into town and back three times in an evening (1 pick up from work, 2 drop off at knitting, 3 pick up from knitting) but it might be the only realistic way to do it.
As you will have noticed, we're still talking about Steve taking me to and from work. On Friday (the 16th) we went to the council offices and got my ID and Blue Badge and whatnot photocopied, and the plan then was that the council would refer me to Community Transport, and then Community Transport would send me a form to apply to them, and once they had that form back, we could see about transport. However, I haven't had the form yet.
Today, I got through to Access to Work on the phone. Someone answered, took my name and number and a brief run-down of what I wanted, and said he'd arrange for an advisor to call me back.
A few minutes later, Yay, points for speedy actualisation of promises, T, the advisor called me back to tell me that he was going to go through a form with me and it would take 15 or 20 minutes. OK, so far so good, it was mostly stuff like name, address, NINo, do you claim this, do you claim that, what help do you want... great.
An interesting question was "do you claim Incapacity Benefit?" to which my answer, which should have been yes or no, was "not since I've started the job. However, when I first tried to call you, between getting offered the job and starting, then yes, I did get Incapacity Benefit. But your phones were down." Surprisingly enough there wasn't a box for that. T couldn't backdate my AtW claim, so he had to put "no" because at the time of our conversation, I was no longer on benefit. But he did ask what number I had been trying, and apparently "that number" was down for about six weeks. Which implies that they have a second number, which the DEA didn't give me, with which I might have got hold of them sooner. Do we think I should make a complaint about this DEA yet?
Fifteen minutes later, the questions were all answered, so now what? Well, T will post the form to me today. If it isn't with me by Monday, I should call them back. When I get the form, I must check it, sign it, date it, and send it back to them. Once they have the signed form back, then another advisor, a notch up from T, will look at the form and phone me to discuss things in more detail.
In the mean time, the DWP and the council and everyone else official are happy for me to be attempting to get by on £20 a week because of the cost of transport to and from work soaking up most of my earnings - it really is just exceptional luck for me that I have someone who can give me financial support and transport for the short-term immediate future. Dear Peter Hain, THIS is why disabled people who are technically capable of doing some jobs get stuck on Incapacity Benefit...
Thursday, November 15, 2007
Transport to work.
Fun and games trying to arrange transport to and from work.
I can't drive, due to the effects of my condition. It would be unsafe for me and everyone on the roads and pavements anywhere I was driving.
I can't walk any significant distance. Particularly, I can't walk to useful places like my workplace in the town centre...
...or the nearest bus stop even, so I can't use the buses either. Public transport is cut off for me.
I can use a mobility scooter. What I can't do is safely use a mobility scooter in the dark/cold/wet for the 45 minutes it would take to trundle from work to home after having done four hours work.
I can use taxis. Taxi fare from this house to the town centre is about £7. Taxi fare to and from would therefore be about £14. I am on minimum wage. My four-hour day earns me £20-odd quid a day, after tax and NI that will be more like £18 or £19 a day - call it £95 a week. I am prepared to make the effort to do this working thing, but I'm not prepared to throw away 75% of my earnings just on getting there and back, working myself into agonising pain and utter exhaustion for a profit of £20 a week - and neither would you. Especially when the government will give you £80-odd a week to NOT work.
The DEA told me Access To Work would pay for my transport. But I cannot get hold of them.
I *have* got hold of the local community transport people at the council. At last.
Because I have a Blue Badge, I can use community transport, and because I can't use the buses, I can get something-or-other Tokens instead of a bus-pass.
This is where we discover that community transport isn't set up for the idea of disabled people WORKING at all. Apparently all these Tokens mean is that I get 20 trips at a cheap rate of 55p a mile.
ME: Twenty trips?
Council Lady: Yes, and then it's £1.05 a mile.
ME: So given that I work five days a week, that's two weeks transport?
CL: Yes, that's right.
ME: Wow.
Still, it's 3 miles to work, so that's £3.15 per trip, or £6.30 per day, which is still half the taxi rate and leaves me with about £12 or £13 per day profit, or £65 a week. So I'll still be worse off than I was on benefit, but not *quite* so drastically. Okay, Council Lady. How do I get on this scheme?
I have to:
- Go into the council offices that are hidden round the back of wherever.
- Wait about while they photocopy my blue badge and a couple of utility bills.
- Go away hoping desperately that they will be competent.
Then Council Lady will start a referral to the transport scheme, confirming that I am resident in the area and that I am mobility-impaired and therefore need community transport.
Then Community Transport will send me a form, which I have to fill in and send back to them, and THEN I might be able to actually arrange some damn transport. God knows how long this will take. If it wasn't for Steve still being on his study break I would be screwed. If I lived alone, couldn't wangle an occasional lift, needed to really turn a liveable-on profit... this is probably the point at which I would have given up and decided to live on benefit ad infinitum.
Your (and my) tax dollars at work, people.
I can't drive, due to the effects of my condition. It would be unsafe for me and everyone on the roads and pavements anywhere I was driving.
I can't walk any significant distance. Particularly, I can't walk to useful places like my workplace in the town centre...
...or the nearest bus stop even, so I can't use the buses either. Public transport is cut off for me.
I can use a mobility scooter. What I can't do is safely use a mobility scooter in the dark/cold/wet for the 45 minutes it would take to trundle from work to home after having done four hours work.
I can use taxis. Taxi fare from this house to the town centre is about £7. Taxi fare to and from would therefore be about £14. I am on minimum wage. My four-hour day earns me £20-odd quid a day, after tax and NI that will be more like £18 or £19 a day - call it £95 a week. I am prepared to make the effort to do this working thing, but I'm not prepared to throw away 75% of my earnings just on getting there and back, working myself into agonising pain and utter exhaustion for a profit of £20 a week - and neither would you. Especially when the government will give you £80-odd a week to NOT work.
The DEA told me Access To Work would pay for my transport. But I cannot get hold of them.
I *have* got hold of the local community transport people at the council. At last.
Because I have a Blue Badge, I can use community transport, and because I can't use the buses, I can get something-or-other Tokens instead of a bus-pass.
This is where we discover that community transport isn't set up for the idea of disabled people WORKING at all. Apparently all these Tokens mean is that I get 20 trips at a cheap rate of 55p a mile.
ME: Twenty trips?
Council Lady: Yes, and then it's £1.05 a mile.
ME: So given that I work five days a week, that's two weeks transport?
CL: Yes, that's right.
ME: Wow.
Still, it's 3 miles to work, so that's £3.15 per trip, or £6.30 per day, which is still half the taxi rate and leaves me with about £12 or £13 per day profit, or £65 a week. So I'll still be worse off than I was on benefit, but not *quite* so drastically. Okay, Council Lady. How do I get on this scheme?
I have to:
- Go into the council offices that are hidden round the back of wherever.
- Wait about while they photocopy my blue badge and a couple of utility bills.
- Go away hoping desperately that they will be competent.
Then Council Lady will start a referral to the transport scheme, confirming that I am resident in the area and that I am mobility-impaired and therefore need community transport.
Then Community Transport will send me a form, which I have to fill in and send back to them, and THEN I might be able to actually arrange some damn transport. God knows how long this will take. If it wasn't for Steve still being on his study break I would be screwed. If I lived alone, couldn't wangle an occasional lift, needed to really turn a liveable-on profit... this is probably the point at which I would have given up and decided to live on benefit ad infinitum.
Your (and my) tax dollars at work, people.
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