Thursday, May 29, 2008

Crudnuggets

Turned down for DLA again.

40-odd pages of my answers to their questions, plus "supporting evidence" in the form of a specialist's report, two pages of prescriptions, five statements from different people who know me in various capacities, contact details for the people I get practical help from, a statement from my last Incapacity review from one of the DWP's own 'healthcare professionals' agreeing that (to put it in layman's terms) I'm pretty disabled and not likely to improve in the forseeable future... on top of which, my GP is supporting my claim. How much more could they possibly want or need?

Co-worker#1 is convinced that it's an administrative error of some kind - that they've lost some of the paperwork, or that there was a big stack of applications in a tray marked 'for rejection' and mine went in there by mistake.

Suggestions from other people have included that the Decision Maker looked at my massive bundle'o'papers and said something along the lines of Stuff This For A Game Of Soldiers, I Want To Be Home By 5pm; or that the daunting-ness of an Appeal is being used to discourage claimants.

I have no idea, and neither does Steve. We are going to Appeal. If nothing else, the outline of reasons given is a complete contradiction of the evidence which I and everybody else signed off as being true. For example, the letter states I am "not at risk of falling". Almost every piece of evidence that was submitted explains in plain language that faints, falls and stumbles are a several-times-a-day feature of my condition and that I regularly injure myself in the process.

Then again, the comments relating to my condition weren't the only items of fiction in that letter. The very last sentence was a beautiful example. In serious, bold font, it told me "The enclosed leaflet contains important information you should read now." Was there an enclosed leaflet? No. Were the nice helpline people surprised when I phoned and said "I have no leaflet"? No. They're sending a copy of the leaflet out to me.

*sigh*

Steve and I have spent a while on the Benefits and Work website and have downloaded a wonderful 16-page pdf about DLA Appeals, full of simple step-by-step information about what happens at each stage. The Appeals process still looks daunting, but at least now it's a known quantity of daunt.

We phoned the CAB (the CAB here is only physically open three part-days a week) who have referred us to a drop-in 'Benefits and Debt Advice Clinic' at a local health centre on Monday.

***

In other, much much much more positive news - Steve has passed his final CCNP exam with flying colours (a perfect 100% in all but one section where he only got 87% which is still significantly above the pass-mark) so hopefully the general situation will improve soon.

Wednesday, May 28, 2008

A green thing


Georgette the Courgette
Originally uploaded by girl_of_bats
Ladies and gentlemen, meet Georgette the Courgette. Georgette has been given to me by my lovely friend Mandy of the Tuesday knitters. As you will see from this post, Mandy is quite the gardener.

I am not.

I wasn't sure how to respond last night when I was offered a courgette plant. In retrospect, I should have come out with something slightly less blunt than my chosen "what am I supposed to do with this, apart from kill it?" Apparently it's really easy, all I have to do is "pot it on" (wtf?) and "feed it" (bbq?) and when it produces edible fruit, cook it and eat it (lol). The offer turned into insistence and next thing I knew, Steve was driving me home with this plant on my lap.

I really am more Margo than Barbara. Even if I had the physical capacity to dig a garden, I'd still be lacking the inclination. I will do my best with Georgette (the internet has already indicated that courgettes are also known as Zucchini, and that they are amongst the easiest vegetables to cultivate, which is promising) but I suggest that no one holds their breath for an invite to share home-grown dinner with me any time soon.

Sunday, May 25, 2008

Still preferable to Eurovision

Steve gave me a scare yesterday evening.

It started off gently, as these things do. Late in the afternoon, he got a headache, and decided that the sensible thing to do would be to scoff half a packet of biscuits and a paracetamol tablet. He hates taking any kind of medication and only does it when there's no alternative, but it seemed to help a bit, and after a while we started thinking about dinner. We decided that fishfingers held about the right level of challenge for the evening and turned on the oven to preheat.

Steve started on the washing-up, but then he started feeling worse again and went for a lie-down. No problem, I do that all the time. So I took over the washing up, a little bit at a time like I do. About half an hour later I had finished. The oven having preheated, I decided I was feeling well enough to manage to heat up some fishfingers without close supervision, so I called up the stairs to see how many he wanted.

No response.

So I clambered up a few stairs and shouted again. And again. No response. That's quite unusual. Certainly unusual enough for me to think it worthwhile crawling the rest of the way up the stairs to investigate. I found Steve in bed, sound asleep. Aww, bless. I sat on the bed next to him and tried to wake him up.

"Steeeeeeviiiieeee....."

No response.

"Steve, wake up, it's dinnertime."

No response.

"Steve?" gentle shaking "I just want to know how many fishfingers you want."

No response.

Rather more enthusiastic shaking "Steve, wake up, stop pissing about, this isn't funny."

No response.

So I tried a few more things. The only things that got any kind of physical or audible reaction were very loud noises, vigorous shaking, and pinching him - and even then, it wasn't words, his eyes flickered but didn't open, he didn't try to pull away, he just flinched and grunted. I could not wake him up.

Now don't get me wrong, Steve is the sort of man who has deep affection for his duvet. It's practically impossible to get him out of bed and up and dressed unless there's something concrete that he has to do, like go to work or catch a train. But it's fairly easy to wake him up and he goes from asleep to responsive and brain-functioning really quickly.

Knowing how much he detests doctors and hospitals, I tried another tactic. I shook his shoulder until I got another grunt out of him and then told him loud and clear "If you don't wake up, I'm going to call 999."

No response.

Crap. This really wasn't just a love of the duvet. Something was wrong, and to do nothing and assume he'd wake up in a little while would be tantamount to negligence. But, on the other hand, he was breathing quite normally and wasn't turning funny colours, no blood, no limbs missing, no trauma, and he wasn't totally out-cold-unconscious, so was 999 appropriate?

My first thought was to call the GP, but quite apart from the fact that it was Saturday evening, Steve doesn't have a GP. Heigh-ho, NHS Direct it would have to be.

After 15 minutes on the phone to NHS Direct, giving all relevant details, and prodding and shaking and shouting at Steve as instructed (and still getting no response), the nurse put it to me that this was not normal and that she would like to put me through to a 999 operator in order to send an ambulance so that Steve could be checked over.

I come out with some stupid comments sometimes. But, "I'm sure he'll come round in a minute," after trying to rouse him for close on half an hour, has to be in the top twenty at least. She put me through.

Ambulance Control already had a certain amount of information from NHS Direct, so I just had to confirm my address and stuff. At that point, apropos of nothing, Steve moved. I told the 999 guy this, but he said that even if Steve properly woke up, he needed to be checked out anyway, and that in the meantime, I should stay with Steve, make sure he kept breathing, help him if he vomited and so on.

"No problem," said Mary.

"OK," said 999 guy. "The ambulance is on the way (I'd heard they weren't allowed to say that). Shut away any pets, open the front door of the house, and wave down the ambulance when it gets to you."

"No problem," said Mary. "Thank you. Goodbye."

As I hung up, I realised that it was in fact physically impossible to stay with Steve, in the bedroom upstairs, and also open the front door, which (and I realise this is rather unoriginal) is downstairs. Added to which, it takes me over a minute to get myself up or down a flight of stairs at the best of times. And I hadn't thought to mention this to anyone.

Just to make things even better, at this point Steve stirred again, sat upright, went horribly pale, and fell back down onto the bed again. Well, mostly onto.

Swearing may have occurred. I got him settled, although still not awake, then slid down the stairs to unlock and prop open the door. Then I sat four steps up the stairs, so that I would be able to hear any movement from Steve upstairs or an ambulance outside.

The ambulance arrived a couple of minutes later. I lurched forwards to greet it... as Mr Dazed and Confused staggered out of the bedroom to find out what was going on (well, that's what he says he meant, this being the first part of the proceedings that he has any recollection of. At the time it came out as more "wstfgl?"). He reached the bottom of the stairs at about the same time as the ambulance people. Half an hour of no responses to anything I said or did and then seconds before help arrives, he's up and about. I though only toddlers were supposed to do that?

Poor Steve then got his finger stabbed and a light shone in his eyes and cold things stuck to his chest while he was still barely awake and wondering why there were loud people in green outfits in his house. I think he'd have preferred a cup of coffee. Still, he was steadily waking up more and more, so I was happy about that. I think given a choice between feeling like a wally, and rushing to A&E with an unconscious boyfriend, I'll opt for 'wally' every time.

Eventually, the ambulance people decided that he didn't need to go to hospital but that he should see his GP (ahem) and probably see about getting painkillers that aren't paracetamol-based. I don't believe Steve has any intention of doing anything so sensible, but it was a relief to be able to re-set the evening from 'hospital?' back to the original plan of 'fishfingers'.

He's fine, though. There are two ways of telling.

Firstly, he won't stop teasing me, big meanie that he is. :(

Secondly, the ambulance people left behind the finger-stabbity-clicky thing. It's meant to be single-use. It's not any more. Engineers...

Thursday, May 22, 2008

Finished Object: Birthday socks


Birthday socks
Originally uploaded by girl_of_bats
Hooray, hooray, what a wonderful day, for I have finished my Birthday Socks!

Actually I finished them a few days ago, but what with the miserable weather and everything going on, I didn't get round to photographing them. And what with the miserable Unbloggables going on, I didn't get round to blogging about socks, because really, I have too many things in my life to care about this month which is kind of making knitting accomplishments fade into the back files of my brain. And you can see how bright these socks are - that's some serious fading.

If there's something I'm supposed to be doing for you (writing or making or calling or fixing or whatever) and I haven't done it or I'm late with it, I'm honestly sorry. Odds are I haven't forgotten (Clare and Anne in particular, you are on the Whiteboard of Memory and I will get to it) but a reminder never hurts.

I have also finished and photographed the Top Seekrit Project. I will publish the pictures and the pattern (such as it is) in about a month, when the recipient has recipificated it. Suffice to say I am happy with it, and having a bit of an Umm-Ah about whether I should make another one for myself.

Saturday, May 17, 2008

Careers Advice

My teachers at school had high hopes for me ten years ago, when I finished my compulsory schooling and looked down the barrel of sixth-form. I wasn't a genius or anything, but I was a good all-rounder who was generally in the top five of the class in any given subject, with the exceptions of PE and Design Tech. It was even in the reference my form tutor wrote me - "Mary will be spoilt for choice of which A-levels to take."

If you'd told those teachers that in ten years time I would be scraping almost-minimum wage doing a trained-chimp job where I wear trainers to work, they probably would have looked very confused and checked that you were talking about the same Mary.

But, none of them would have been able to give you much of an idea what I would be doing. I was and am reasonably good at all sorts of things, but nothing has ever stood out enough to indicate a specific career of any kind.

At the moment, I am happy as a CD dispatcher. Some of the most important factors for me working are: that I have a flexible and open-minded employer; that my colleagues are sensible and understanding about my particular needs; and that it will not cause death and destruction if I am suddenly crumple up with a migraine (for instance, I should never be an air traffic controller).

In my current job, I have all of that and more. My boss and co-workers are supportive without being patronising, and if for whatever reason I can't work, then the worst that happens is a customer has to wait an extra day for a CD, which to my knowledge, is not the sort of thing that the fate of the free world depends on. We even have a good selection of drinks and biscuits provided in the office kitchen cupboard. That's the sort of perk that isn't to be taken lightly. Some of the most highly-paid career-people I know are jealous of me, as they feed their 20ps into the vending machines in the corridors of their corporate workplaces to obtain a styrofoam cup of alleged tea.

That said, no one should be surprised that I have no desire to be a CD dispatcher for the next ten years. No matter how lovely the people or the workplace might be, the job itself is tiring*, boring, low-paid, unchallenging, and probably not the best use of those all-rounder skills. Furthermore, since I have no interest in classical music, I have no promotion prospects within my current firm.

But, like my teachers ten years ago, I have absolutely no idea what I should be doing. My tragic realisation that, once I got past the age of 18, no one would give a monkey's about the school qualifications I worked so hard for, has not helped.

Some things I won't be doing no matter what. I'm not going to be an astronaut or a doctor or a lawyer or a rally driver or CEO at Microsoft. It's just not on the cards.

There's the stuff I used to do, "helping disabled and disadvantaged people into training and employment"... I was reasonably good at it and I did enjoy it, but these days I think it would be a little bit too close to the bone. I would flinch at having to deal with the Department of Work and Pensions in my work life and my personal life. In fact, this acquired mindset where I regard the DWP as "to be avoided at all costs", probably prevents me from doing most of the sort of social-care kind of work that would, how can I put this, make my Mother proud.

I can think of a hundred new things I could try (given support as appropriate) but most of them, such as being a teacher or a hairdresser or an accountant, would require me to spend a year or more getting qualified first. That isn't a problem. I'd be quite happy to spend a year or so at college, if I had a goal in sight. But I have no idea what I'd want to study and it seems pointless to study just for the sake of it, to put time an effort into doing a course on no real basis other that it happens to be running at the nearest college.

So for now at least, and until any better plans present themselves, I trundle along with the picking and packing CDs.



* The 'tiring' thing is the big problem at the moment. The 'Christmas rush' hasn't subsided, which is great for the company, but not great for me, as I really cannot maintain this level of daily physical effort. My boss would be happy to consider reduced hours, flexitime and so on, the trouble is that if I dip below 16 hours per week then my wages dip to 'better off on benefit' level. If I was a client of the company I used to work for, then I would be put on Supported Permitted Work which allows people who can only work part-time for disability reasons to keep a certain amount of earnings on top of Incapacity Benefit. But the local DEA (as featured previously) won't help, she just tells me I can work 16+ hours or not at all. I have an appointment with my GP next week, maybe she'll have some ideas.

I am also, god help me, considering Tax Credits, on the basis that if I have to wrangle with them ad infinitum anyway, I might as well do a smidge more wrangling and actually get something for it.

Thursday, May 08, 2008

Poddling Along

Observant readers will have spotted that there hasn't been a great deal of news on the knitting front. However, knitting was what got suggested in the comments to my previous post, so, here's the news: I am still working on the jumper that I started at about the same time I moved in with Steve. I have one-and-two-thirds sleeves left to go, plus a certain amount of sewing up. I am also still working on my birthday socks. It took a month to do the first sock, but I'm still a certain way off finishing the second. Twenty more rounds and then it's the toe decreases, for those In The Know.

There are various reasons for the lack of knitting progress. There was the DLA form-filling, and there was a shoulder injury, and there were a couple of phases where I rediscovered addictions to computer games like The Sims 2 and Settlers. There is also, the Top Seekrit Project.

The Top Seekrit Project is a ******** that I have made for ******. It's ****, just like the *** I made previously, with cute little ******s on it just like on ** ****** ****. I finished knitting it a couple of days ago and now I'm just doing the final sewing-up and blocking. It is just a smidge too big, but I feel quite confident I can find a way around that. I think I have enough of the yarn left that I could make one for myself as well. Tempting.

I can't try it on right now though, because I am covered in sun-cream after a fantastic Day Off Work. It's been the first "normal" day of work I've had from this job, by which I mean, it wasn't because I was sick and in bed, or because I had Plans, or because it was a weekend/bank holiday to be spent cowering indoors from the crowds and traffic (seriously, have you ever tried to propel a mobility scooter through a Saturday shopping crowd? not possible, unless you fit blades to the wheels). It was just a gorgeous day, a weekday, a sunny day. So first I went to Boots, for the purchase of sun-cream, and then, having applied said sun-cream, continued on to the book shop. Half an hour later, I'd finally spent my Christmas Book Tokens, and then it was onwards to the park, where I relaxed in the sunshine or in the dappled shade of the trees by turns, read for a bit, sock-knitted for a bit, and got myself an ice-cream. Mint-choc-chip, as it happens.

It might not sound like much, but it meant a lot to me. It was the first chance I've had to properly go out on my own since starting work. Sure, I go to work, but the taxi picks me up from the door of the house and deposits me at the door of the shop, I can't suddenly decide that I'm going to take a different route, or leave early to do some shopping, or drop a letter in the postbox on my way home. Steve is lovely about driving me places or pushing the wheelchair, but I hate having to be so ask-y, so demanding. So it was nice to just go "I think I'll go over here. Now I think I'll stop for a minute. Now I think I'll go over there," and simply do it, for no apparent reason, without needing to ask someone, or to think carefully about whether I can afford to use up my whole day's energy on such fripperies.

I'm very tired, but very relaxed. Hopefully tomorrow (Friday) I will wake up feeling a bit more refreshed, and then it's an afternoon at work before the weekend-proper.

Tuesday, May 06, 2008

I know, I know

I already did my BADD roundup. But that was before I had read this. Go. Read. Now. Wet yourself giggling. Come back later.

Myself, I am spinning a few too many plates in my head at the moment, lots of Stuff and Thing that is other people's business and thus not so bloggable. I'm sure you know how it is. I will apply myself to making a proper blogpost soon but right now it's not a priority. If anyone wants to suggest topics, that'd be nice.

Friday, May 02, 2008

BADD Blogs Of Note

Following on from Blogging Against Disablism Day 2008, I thought I'd post a list of links to the posts I thought were particularly good, for all those people who for some unfathomable reason might not wish to dedicate several hours to reading each and every one of the huge number of posts submitted to the event. I've read about 70 so far, and despite already having an interest in the event and the issues surrounding it, I'm reaching saturation point.

Having realised, about ten posts in, that I was considering most if not all the posts to be really quite good and making really quite important points - even if I didn't entirely agree with everything being said - I got snippety and have ruthlessly cut this list down to my absolute favourites.

Starting off gently, Rudy at Coping With Disability makes a good, and often overlooked, point in this succinct post about the importance of communication.

Ruth at WheelieCatholic writes interestingly about enabling the ableists.

David at Growing Up With A Disability has written a very engaging post about mistaken identity.

Jeanie at Midlife and Treachery has done a darkly humourous post about the bad habits of ableists.

Cherylberyl at Disaboom has posted her well-researched paper explaining about the Tiny Tim and Supercrips views of disabled people.

And finally (for now), in No Quarter Asked Or Given, Jade Lennox explains how even people who think about how to provide accessibility don't always understand how it is applicable to their world...


I'd also like to quickly say, thank you to everyone who has commented or linked to this blog. I appreciate each and every one. Unfortunately the much-requested t-shirts are currently beyond my competence, but anyone who has iron-on transfers should feel free to go ahead.

Thursday, May 01, 2008

Different but Equal

Written for Blogging Against Disablism Day 2008.

Blogging Against Disablism Day, May 1st 2008

Equal does not mean identical for the same reason that different does not mean inferior, or, for that matter, superior.

Equality, therefore, does not mean giving everyone exactly the same thing, or desperately trying to force one size to fit all. It means giving everyone the same standards (of service, of access, of respect, of quality of life) while recognising the different methods needed to achieve those standards.

Public transport is a good example of this - it's not the only example, but it's one which allows me to make my point. You may have recently read in the news about how all elderly and disabled people in the UK are to get free bus passes. Along with quite a few other disabled people I have spoken to, I'm quite bemused about this.

For starters, there's a load of ifs and buts - little things like No Being Crippled In Public Before 9:30am (they phrase it differently but that's the precis), which is little short of ridiculous to anyone who's ever been told to attend an 8.30am appointment at a hospital twenty miles away.

More importantly though, the bus system is inaccessible to many people. Some, like myself, are completely out - I can't walk or self-propel a wheelchair as far as the nearest bus stop, and although on my better days I could ride my mobility scooter to the bus stop, I wouldn't then be able to put it onto the bus. Others, who can get to the bus stop, then find that there's no space - or more accurately, that there is ONE space that disabled people and parents with prams can fight over amongst themselves. Quite rightly, the bus drivers won't simply have wheelies "squeezing on" because it's dangerous to everyone concerned, so the losers (be they parents, babies, toddlers, children or disabled people of any age), just have to wait at the bus stop, regardless of cold, rain, appointments, feeding or medication schedules, and hope that the single precious space on the next bus will be available.

Or the next one.

Or the next one.

Even once you've got a seat, the problems don't end. For instance, many of the more modern buses have a scrolling display telling you what route you are on and which is the next stop. Very handy. Then someone realised that blind and visually impaired people couldn't read that, so they had the bright idea of an audio announcement for each stop. This, in turn, is causing problems for people who, for various reasons, have difficulty processing an overload of information - it's even stressing out plenty of neurotypical people on routes that have frequent stops.

Bus passes are issued by the local council, and different local councils deal with the issues differently. Where I live, the approach is that if you are eligible for a bus pass, but cannot use the buses, then instead of a bus pass, you get 'tokens' for local community transport. You get twenty trips per year at the special price of 65p per mile. Assuming that every time you go somewhere, you need to get back again, that's TEN local outings per year. As long as it's Monday-Friday, between 9am and 9pm, you book two days or more in advance, and subject to availability of course... oh, and you can't have a bus pass AND tokens, so no getting transport at 65p/mile to the bus stop and freebie-ing from there.

This does not really compare well to Christine and Manju, who are taking a 700-mile tour round the UK for free using their bus-passes. Don't get me wrong, I hope they have a wonderful journey and I think it's great that they're exercising the freedom to travel and explore without worrying about the cost of transport. I just think there's a bit of an illusion that ALL elderly and disabled people could do this if only we were a bit more determined, a bit more spirited. It's simply not the case.

I can't help feeling we'd be a step closer to equality if none of us got free transport, but by the same token, none of us found transport around the local area so expensive that we have to stay at home. Equality isn't one person on a free jaunt around the country while another can't even go to the shops once a week. Equality would be all of us having reasonable and regular access to basic amenities.

Sunday, April 27, 2008

Now That's What I Call A Weekend


day at the park
Originally uploaded by girl_of_bats
Finally, after a Great British Springtime of snow, rain, hail, blustery showers and occasional teasingly sunny afternoons followed by yet more rain as soon as I'm not at work any more, we had a proper nice day. Warm but not hot, sunny but not glaring, gentle breezes and no rain. Fantastic.

We started with a lie-in, as many other non-childified adults do on a Saturday. I was pretty shattered, but it really was just too nice a day to spend indoors so I insisted at Steve that he must wake up because we had to go out. We decided to go to Jephson Gardens. I love it there. It's gorgeous, well-maintained, and is one of the most accessible places I've ever been, which is handy when you're being pushed in a wheelchair. We spent maybe two hours there. I did a little bit of sock-knitting (not too much as I've injured my shoulder, that's also why we're on blogging-lite) and Steve took lots of photos of the Ninja Squirrels. It goes like this:

- People scatter nuts for the squirrels.
- Squirrels run and hide from passing dogs (although they're totally not bothered by humans).
- Pigeons descend to eat the nuts.
- Squirrels dash out from their hiding places and attempt to jump on and headbutt the pigeons. Discworld readers: think Nac Mac Feegle, that's what these squirrels are like.

It was really nice to just be spending time outside. The daily wobble from the front door to the taxi doesn't really count, you know?

Back home for bacon sandwiches, and then I went to bed. It was meant to be a twenty-minute nap but instead turned into something in excess of two hours. Normally that would be a very bad thing, but on this occasion, it was exactly right, because while I was enjoying a waking-up cup of tea, Steve got a call from a friend inviting us over for a barbecue that evening. I like barbecues. I like them a LOT.

Last year, the words "fancy a barbecue?" would have been enough to guarantee rain within the next two hours. But yesterday was charmed - we went, we ate, we sat outside and chatted until it was properly dark. More of this sort of thing. Plus, with it having been a Saturday, I now have all of Sunday to rest and recover. Couldn't have asked for a better weekend.

Sunday, April 20, 2008

An Engineer's Guide To Cats



While I don't usually regurgitate the b3ta newsletter onto my blog, this was one of those things. Those special things. Those things that just, somehow, wriggle into your consciousness rather than being a two-minute giggle that is forgotten with the next shiny object that rolls past.

The Engineer's Guide To Cats, by Paul Klusman with TJ Wingard, is nominally about cats. Indeed, Paul opens the video with "The purpose of this presentation is to educate engineers, and the general public, about cats."

Nice idea, but really, I think this is the ideal film to educate the general public (and possibly, cats) about engineers. An oft-misunderstood species, I have believed for many years that engineers make superior boyfriend material (although Dilbert may be interested to know that NASA have not hidden me on the moon yet) but I have been unable to explain WHY. What is it about a man with a scientific calculator, a leatherman, and a roll of duct tape, that is attractive?

I still can't explain it properly in actual words. Could it be the intelligence? The single-minded devotion? The attention to detail? The defeat of self-consciousness? I don't know. But I defy any woman to watch these two play with their cats and not melt a little bit inside. That's what it is about engineers.

Saturday, April 19, 2008

Detangling

Another bit of benefit tangle is a step closer to being untangled.

Long-time readers will recall how, back in November last year, I got a job. A month later, I found that despite having formally and officially told everyone and their dog, as soon as I found out, that I was starting paid employment, I was still being paid Incapacity Benefit. Eventually I got them to stop it, but no one could tell me what would happen to the erroneously-paid money sitting in my bank account.

Well, today - several months on - I finally got a letter about it. The letter stops short of actually accusing me of wilful fraud, but I was less than amused by the weasel phrase "too much Incapacity Benefit has been paid. This is because of your work."

No. My entitlement to Incapacity Benefit stopped because of my work. The issue of too much Incapacity Benefit being paid was because of the failure of the DWP to act on the information about my change in circumstances, which I had gone to all reasonable lengths to convey to several of their departments, both over the phone and in writing.

I am reminded that I must pay it back because it is THE LAW. Gosh.

I'm perfectly happy to pay it back, as it's not money that I was entitled to receive in the first place. But would it kill them to apologise for their mistake? Or for taking four months after I spotted and told them about their mistake to decide what to do about it?

Anyway, I have to phone up and arrange to set up a method of repayment. Annoyingly, I can't do this today as their phone number is Monday-Friday only, which I wouldn't mind, except for some reason DWP postal communications via Business Post UK Mail only ever arrive on a Saturday when the helplines are all shut. I am sure this isn't just to spoil people's weekend with news of a stressful issue they can't take action or advice about for 48 hours, but I have to admit, I do wonder why.


And Now For Something Completely Different...

...a quick reminder about Blogging Against Disablism Day 2008.

Thursday, April 10, 2008

The Gorilla In Your House

With thanks to everyone over at Ouch.

Acquiring a disability is a bit like getting home to find there's a gorilla in your house. You contact the approved and official channels to get rid of infestations of wild animals (in this case, the NHS) and they umm and aah and suck air in through their teeth before saying something roughly equivalent to "what you've got 'ere, mate, is a gorilla, and there ain't really a lot what we can do about them, see..." before sending you back home to the gorilla's waiting arms.

The gorilla in your house will cause problems in every part of your life. Your spouse may decide that (s)he can't deal with the gorilla, and leave. Your boss may get upset that you've brought the gorilla to work with you and it's disrupting your colleagues, who don't know how to deal with gorillas. You're arriving for work wearing a suit the gorilla has slept on. Some days you don't turn up at all because at the last minute, the gorilla has decided to barricade you into the bathroom or sit on you so you can't get out of bed. Your friends will get cheesed off because when you see them - which isn't often, because they don't want to come to your house for fear of the gorilla and the gorilla won't always let you out - your only topic of conversation is this darn gorilla and the devastation it is causing.

There are three major approaches to the gorilla in your house.

One is to ignore it and hope it goes away. This is unlikely to work. A 300-lb gorilla will sleep where he likes, and if that's on top of you, it will have an effect on you.

Another is to try and force the gorilla out, wrestling constantly with it, spending all your time fighting it. This is often a losing battle. Some choose to give all their money to people who will come and wave crystals at the gorilla, from a safe distance of course. This also tends to be a losing battle. However, every so often, one in a hundred gorillas will get bored and wander off. The crystal-wavers and gorilla-wrestlers will claim victory, and tell the media that it's a massive breakthrough in gorilla-control, and that the 99 other gorilla-wrestlers just aren't doing it right due to sloppy thinking or lack of committment. The 99 other gorilla-wrestlers won't have the time or energy to argue.

I have known people spend the best years of their life and tens of thousands of pounds trying to force their gorillas to go away. The tragedy is that even if it does wander off for a while, they won't get their pre-gorilla lives back. They'll be older, skint, exhausted, and constantly afraid that the gorilla may well come back.

The third way to deal with the gorilla in your house is to accept it, tame it, and make it part of your life. Figure out a way to calm your gorilla down. Teach it how to sit still until you are able to take it places with you without it making a scene. Find out how to equip your home with gorilla-friendly furnishings and appliances. Negotiate with your boss about ways to accomodate, or even make use of, your gorilla. Meet other people who live with gorillas and enjoy having something in common, and share gorilla-taming tips.

People get really upset about this and throw around accusations of "giving up" and "not even trying". They even suggest that you enjoy having a gorilla around because of the attention it gets you (while ignoring the massive pile of steaming gorilla-turds in your bedroom every morning and night, not to mention your weekly bill for bananas). The best way to deal with these people is to smile and remind yourself that one day, they too will have a gorilla in their house.

Tuesday, April 08, 2008

More Progress


Armless jumper
Originally uploaded by girl_of_bats
I am pleased to report that I have reached a significant milestone in my First Adult-Sized Jumper - to whit, I have finished the front, back, and neck, and now all that remains to be done is the sleeves.

I nearly reached this milestone on Saturday. I'd sewn the front and back pieces together along the right-hand shoulder, I'd marked the stitches I was supposed to pick up along both sides of the neck shaping. On Saturday morning, I'd picked up every stitch I was supposed to and everything was going absolutely swimmingly for the 13 rows that form the neckband. I cast off loosely as per the instructions, pinned the neckband and left shoulder, and prepared to put it on to get my first real idea of what the jumper was going to look like.

And couldn't get it over my head.

So Saturday afternoon was spent carefully putting in bright orange acrylic safety lines for the live stitches on the front and back pieces, and then frogging the whole neckband. Just like the last time I had to frog part of this jumper, the task was made more difficult by the fact that the jumper is effectively knit in two-row stripes but of the same colour yarn. Still, it got done, and then Steve and I sat down to try and figure out what a sensible next step would be.

Step one: I checked my gauge, which was still the same as that recommended in the pattern.

Step two: I measured the circumference of my head. It's just under 23 inches which is not abnormal.

Step three: I tried to find a way to make my cast-off even looser. The easiest way of doing this appeared to be swapping one of the 3 1/4 mm needles I was knitting on, for a nice chunky 5mm needle.

Step four: With the help of Steve and a calculator, I worked out that I would need to add an extra five or six stitches in order for the neck to comfortably stretch around my head. This would give about an inch extra when flat, and stretch to about two or three inches extra.

Step five: I decided where the best places would be to add my extra stitches. I picked up two extra ones along each side of the neck on the front piece, and then added one at each end of the live stitches for the back piece.

As you can see from the picture, it worked. I feel so happy. I really like the way it looks, I like the way the colours have worked out, I like the way the neckline sits, I like the length, and I'm still absolutely gobsmacked when I look at all those little stitches making up this great-big jumper and think "I knit each and every one of those."

My plan for wowing the ladies at knitting was sadly scuppered as Anna at Web Of Wool is a bit under the weather at the moment. Still, I'm sure everyone will be just as impressed next week, and who knows, if I get really bored I might have finished a sleeve by then as well!

Thursday, April 03, 2008

Misc

Lots of little things going on, but nothing I can make into a full-on blogpost.

The Tax Credits letter has been sent. So that doesn't need worrying about for a while again.

Steve passed his second exam with flying colours. There's two more to go.

Littlun is due to start at the kindergarten/reception type class at the school on Tuesday, doing half days, five days a week. However due to an administrative snarl-up, Pip won't know if he's doing mornings or afternoons until Monday.

Recycling has been properly introduced in this area. I am incredibly relieved - it was horrible not being able to do it any more after having really got into the habit back in Lowestoft. It's not exactly the same system as I was used to, but they've been really good about sending out the leaflets and whatnot.

What they're not so good at is dealing with queries. The helpline has been utterly swamped. According to the local paper, this is mostly by people who haven't read the leaflet with the list of collection dates, people who are complaining that the system is too complicated (let's put it this way: even I can understand it, so it can't be that hard), and people complaining that the bins are 'unsightly' so they don't want them at the front of their properties and won't give the bin-men access to the back. So, we took the path of least resistance and shelled out a whole £2.99 for a food-caddy from the supermarket rather than messing about to claim our free one.

I've totally slowed down on knitting the jumper because I have to write out longhand the row-by-row instructions for the shoulder shaping to make sure I've really understood it. The instructions in the pattern book are written to incorporate several sizes of one pattern. So for example an instruction might be written as "Cast off 2 (4, 6, 8, 10, 12) sts". If you are knitting the very small size, you cast off 2 sts. If you are knitting the biggest size, you cast off 12 sts. You see? But me, I'm medium-sized, and I keep forgetting which set of numbers I'm meant to be paying attention to and it drives me mad, so I write out the pattern instead.

The sock is coming along nicely. It is the second sock of the birthday pair, made of the stripy Regia Silk yarn I bought with my birthday money back in January. I've turned the heel and have about 10 more rows for the instep and then it's just round and round and round until I get to the toe decreases. Steve 'helpfully' offered that if I was stuck for what to knit next, he could always frog them for me so that I could do them all over again. I am pleased to report that I did NOT skewer him with a 2.5mm double pointed needle, but it was a close call.

And to round off, a Roomba Report. I still love it, I still think it's some of the best money I've ever spent, although I do regret spending the money and wouldn't have done if I'd known how things were going to pan out. But then I suppose that's the same for everyone. Anyway, yes, the Roomba, or "Bloop" as he is now affectionately known, is doing sterling work of keeping the carpets clean for me, but we did have a little incident the other day.

It involved a reel of black cotton that we are both quite sure was safely on a shelf before we pressed the button and closed the door. Perhaps the breeze from the door closing was what caused the reel to fall to the floor. Or perhaps Bloop bumped into the shelf a little bit hard. We don't know - after all, the point is, you don't have to be in the room while it's cleaning.

Thing is, if you're using a conventional vaccuum cleaner, then when you spot a cotton reel on the floor, you stop. You pick up the cotton reel and you place it somewhere safe. If the vaccuum cleaner has already sucked up the end, then you turn it off, untangle it, and only then do you attempt to continue cleaning. Not so for Bloop. He keeps going, and going, and going, and because of how he works, twisting and turning and moving all the time... eventually he had got the entire length of thread wound around his brushes, upon which, he sucked up the plastic reel as well, which finally jammed the brushes and caused him to make his "uh-oh" noise.

Black cotton thread wound tightly in a non-linear fashion onto black brushes. Oh boy. It wouldn't unwind at all. We had to try three different pairs of scissors to cut it all off without cutting the brushes themselves. It was a tricky job. But, even so, after maybe an hour of surgery, it was all sorted out and Bloop was able to do the whole room again, properly.

Steve has presented the incident as being further proof of Bloop's malevolent sentience. Not only does my robot want to join in the knitting, but he even knows better than to have a first try with any of my decent yarn.

Thursday, March 27, 2008

Well, that answers that question.

So much for wondering how I'm going to fill the hour or so per day that I've spent doing my DLA forms for the last few weeks.

This morning, as I was sat on the staircase putting my coat on in order to go to the Post Office and send my Enormous Wodge Of Paperwork, the postie arrived and shoved a brown envelope through my letterbox.

It's from HM Revenue and Customs, Tax Credit Office.

Click here for the previous episode.

The short version is:

2005 - 2006: I owe them £500, which I would happily pay, except I do not have it due to becoming ill, loss of job, going onto benefit, etc. They defer payment. They ask for this £500 every three months or so. I still do not have it. They defer payment. And again. And again.

At the end of 2006, they send me letters saying I don't owe them anything, £0.00, zero balance. Woohoo! I don't hear from them for the entirety of 2007. Huzzah! I figure my debt must have expired.

2008: they demand payment of £500, immediately, or else legal action. WTF? I ring them up. They send me a form for disputing overpayments. I write to them explaining that I don't deny that I did owe them £500, once, but that in 2006 they wrote to me telling me I don't owe it any more, and I think it's a bit nasty of them to suddenly change their minds and threaten me with legal action.

Today's letter was basically an explanation of how I came to owe them £500 in the first place.

I already knew that bit. I'm not disputing that bit. I'm disputing whether it's okay for them to go "You don't owe us any money any more. *pause* Whoops! actually, you DO owe us money, after all."

No mention is made of the letters (which I sent them copies of) that told me I owe nothing.

It just says that I owe them the money, and, direct quote here, "You cannot appeal against the decision to recover your overpayment."

So tomorrow, I must phone them and explain in great detail about how my income does not cover my essential living expenses (rent, electricity, water). I suspect that we will then enter the deferral cycle again.

Meanwhile, I enter into a written-correspondence argument with the "Customer Service and Support Group Officer" who was unlucky enough to sign this latest letter to me. Who thinks I should finish my letter with a demand for a copy of their complaints procedure?

Wednesday, March 26, 2008

Ahead of schedule

The DLA claim is now complete. All pages have my name and NI number on, all signatures are in place, all documents are attached.

Steve and I got the bulk of the photocopying done on Tuesday morning. That was sort of fun. Obvously the Big Document, we had simply printed off two copies. But the supporting documents, like other people's statements and my repeat prescription and whatnot, needed actual photocopying, plus of course several pages of the form itself such as the front page, the signature and the sucklike. Anyway, we sauntered into the local library and asked the nice lady at the desk if we could do photocopying. She looked across at the photocopier (obviously a complicated piece of equipment requiring years of training) and answered "well, I can do photocopying for you."

I cannot describe how very intensely satisfying it was to cheerfully say "okay then!" and whump about 25 miscellaneous pieces of paper and a big, thick form onto her desk, none of which could be put into the autofeeder on the machine.

Then Steve and I sat down on some really quite comfortable chairs (the library's just had a bit of a re-fit) and quietly flicked through some magazines for half an hour, listening to the singing of the toddler's group which was taking place in a side room, while she got on with copying each. page. individually.

This was much easier than I had envisaged.

Today, I got the physical signed copy of the last of the statements from my friends. Steve and I don't have a photocopier, but we do have a scanner and a printer, so rather than another trip to the library we took care of that one at home.

I now have two large checked and double-checked piles of paperwork, one for them and one for me.

The pile of paperwork being sent to the DWP is over a centimetre thick. This will not fit into the standard A4 size envelope provided by the DWP for the return of the form. Also, the envelope provided is a Freepost one, and I don't want to send my precious documentation via Freepost. I want it guaranteed next-day delivery, recorded, tracked, traced and signed for. I'm wondering whether my best course of action is to (a) ask the people at the Post Office, or (b) call the Benefit Enquiry Line and ask them.

I'm so glad this is over. I will send it tomorrow and then I won't have to think about it at all until they contact me with their answer, which could well be several months.

A big, big, enormous thank you to everyone who has helped me - everyone who's written a statement, or helped with phrasing of things, or signposted me to useful resources, or listened to me sounding off when I got overstressed, or left a supportive blog comment. I could not have got this done without your help and support.

I do find myself at a bit of a loss, though. I'm sat here with the laptop and this overwhelming feeling that I'm supposed to be working on my Additional Information, like I have done with most of my spare time for the last few weeks. I'm not really sure what I'm meant to do instead. Suggestions for blog topics welcome.

Monday, March 24, 2008

Egads

First, some good knitting news: Following on from last week's trauma, I have now knitted and measured (and measured, and measured, and got Steve to measure too) the 14 inches of jumper and have made a start on the armhole decreases. There's still a way to go, but at least I know it'll be right.

Also, some Pip and Littlun news: They built a snowman at the park with some other dads and kids from their street. I saw the pics. The Boy is still cute. He starts at the nursery class at the local school next week, just mornings and no uniform for now, although there's still a sense of "no! how can he be going to the school! he's a baby!". Fingers crossed for them, although I'm sure they'll be fine.

And, the form. Oh boy, the form.

Since the tick boxes on the new DLA form are a bit 'one size fits no one'; and since the 'Additional Information' boxes are tiny; and since even if they were bigger, I don't do so well with the handwriting (that comes under question 47, 'Communication', if you're interested); and since Steve's handwriting is terrible; we just typed all my answers into a big document to print out and attach. The idea was that in and across the little boxes, we could simply write "see Additional Information, page X" making things easier all round.

Today, I printed out the document of 'Additional Information' so that I could start writing the correct page references into the little boxes on the form.

The total was 48, yes, forty-eight pages. The word-count was 26,019. That's twenty-six thousand and nineteen words. That's more than the entirety of my GCSE English Language and Literature courseworks.

Two of them are me covering my back with things like a list of the supporting evidence I am sending with the form, and an extra reiteration of the Declaration ("I declare that the information I have given is correct blah blah") just in case. The remaining 46 are all providing as clear a picture as I can of what problems I have and what help I need.

It defies stapling. We ended up with Steve hole-punching them all a few pages at a time, and me tying them together with spare yarn. It is a measure of how far I have progressed in the last year, that instead of just thinking "I'll grab whatever bit of wool is handy," I gave serious thought to the issue. I didn't want anything that would break, anything fluffy or fuzzy, or anything pink. After a moment's consideration, I instructed Steve to go downstairs to my Stash and fetch the pale blue Rowan All Seasons cotton. It is a measure of how far Steve has progressed, that he came back with not only the All Seasons cotton, but also the green Rowan Handknit Cotton as well, in case I'd prefer that, which I did. It's worked well, although we decided against listing it as a project on Ravelry.

In addition to this monster statement, and the standard DLA additional paperwork such as a list of repeat prescriptions and a report from a specialist, I am lucky enough to also be able to provide statements from:
- my mother
- my boyfriend, who I live with
- my co-worker who works with me for four hours a day
- two of my oldest friends. Uh, that's oldest as in, known me for years, not that they're old, I mean, uh...

I did ask my mum about the idea of providing a statement from the family dog too ("when Mary is on the floor, I lick her hand until she gives me a fuss, upon which I am satisfied that all is well and stand guard over her, in silence. They told me about some pup called Lassie who would have jumped about all over the place fetching people and barking, but I figured, no, some peace and quiet is what she'll want, that and an unpleasantly moist hand...") but she felt this might be over-egging the pudding somewhat.

Anyway, tomorrow I'll finish writing the Additional Information page references onto the form itself, and once that's done, I can sign and date it. Then on Wednesday, I need to find somewhere that does photocopying, because we Do Not send things to the DWP without keeping a copy, which means that hopefully I can get it posted (registered recorded whoopdedoo) by Friday, neatly inside the deadline. And I can stop fretting about it.

Thursday, March 20, 2008

Things are picking up again

A couple of nights ago I realised that I have now been knitting for a whole year.

While this is something I'm actually quite happy about, it did put the cherry on the top when I did some measurements on the jumper I am working on last night and realised: I Have Made A Mistake.

To make matters worse, the Mistake was some five or six inches back. I can pinpoint the mistake - I made it on the 8th of March, because it was the day before Simon and Tony ran a half-marathon dressed as a camel. So that's almost two weeks' knitting. The Mistake I made was that I mis-measured the length from the cast-on to the armhole decrease. It's meant to be 14 inches. The back piece, already completed, has a perfect 14 inches. The front piece, for some reason, has a perfect 13 inches. I suspect that I looked at the tape measure with my brainfog on and misread the number or got the alignment wrong. It's not a huge difference but it's enough to show.

With a heavy heart and a lot of swearing, I started to frog. This was made complicated because with the Colinette Cadenza yarn I'm using, you're supposed to use two balls at once to avoid pooling. You do a knit and a purl row of Ball A, then a knit and a purl row of Ball B, then a knit and a purl row of Ball A again. Result: huge tangle of wiggly wool.

Steve was bright enough to realise that this was NOT the moment to go "hang on, I'll get my camera" but to offer support and assistance.

Once I'd ripped back far enough, I started to painstakingly pick up 120 stitches from the remaining knitting. I'd picked up about 115 of them before realising that because of the yarn-changeovers, the 5 at the end had unravelled themselves two rows back.

Further cursing as attempted to remember how to put in a safety line. I got some bright orange acrylic and started to stitch it in, four or five rows back. I got Steve to count my stitches while I did some stretching. Then it was back on the floor for more frogging, and a big sigh of relief when the line held.

While I began to thread the stitches on the orange line onto my circular needle, Steve wound his first centre-pull ball of yarn. It was great, except that as soon as I started to knit, we discovered respective cockups: I had threaded all 120 stitches onto my needle in the right order, but twisted the wrong way round, and Steve had wound the ball of yarn so tightly it wouldn't actually pull from the centre.

Still, by this point, we had a great sense of having got past the worst of it. I started to knit again, carefully turning each stitch around before knitting it, and Steve unwound his yarn and began to wind again, a little looser this time. He was so satisfied, that he checked his colour balancing before getting camera-happy at it, with the result that this picture is not only a nice picture of his second attempt, it's also pretty much exactly true colour.

I feel a bit funny about having wasted an evening - I should have been working on my form, he should have been studying - but there was something very nice about working together to get it sorted out. Plus, I now have a boyfriend who can wind centre-pulls, and that is a serious asset.

As far as the form goes, well, I just need to write about my night-time care needs, the precis of which is "I'm pretty much sorted if I'm safe and sound in bed, however, if I need to get out of bed, I need the same help as I would in the day, with additional consideration for me being even more badly co-ordinated because I'm sleepy because, you know, it's the middle of the damn night." I'm continuing with my approach of typing all the information into a document and then, on the form, just writing in which page of the document they should refer to. There are currently about 37 pages, covering about 30 major questions.

Oh, it's also worth saying, I saw the new GP, Dr H, about a week ago. I told her I was applying for DLA and about what happened last time. She told me there were in fact notes in my records about what happened last time, so I guess Dr W must have typed up a bit extra the last time I saw her before sending my notes here. Dr H confirmed a few bits and bobs from the screen ("yes, we've got stuff here about how you have trouble walking, can't walk without pain, about faints and dizzy spells, all that sort of thing") and then, the confirmation I really needed to hear:

"Yes, for the bit that asks about your GP, just put my name and the address of this surgery, they'll send us a form, and we will back you up. We will support your claim.".

Phew.

Thursday, March 06, 2008

Still going...

... but struggling a little bit right now. It is very difficult to maintain a positive mental attitude, and use relaxation and pain-management techniques, when thinking and writing in detail about how painful/difficult/physically impossible any number of normal daily tasks are.

So far I am about half-way through the DLA form and have typed 21 standard A4 pages of 12-point Times New Roman about the physical and cognitive difficulties I have with various things. It's not fun reading.

On Thursday I was sent home sick from work. Went back in on Monday, not fully recovered but not sick enough to warrant being at home. On Tuesday my co-worker went off sick with what sounds like the same thing.

Adding to this not-nice-ness, we are in the middle of an unforseen cashflow crisis that we do not have the means to deal with (and have been since the beginning of the year, in case you hadn't guessed that was what was going on) as my earnings only cover half of our joint essential expenses. It's not immediately dire - both Steve and myself have the capacity to get loans and the suchlike when it becomes really necessary - and it will probably be sorted out in a few months once Steve has passed his exams and gets a job again. It's just distinctly unpleasant At The Moment. Neither of us have been in debt before.

To make matters worse, I suspect that I shall run out of yarny before this cashflow crisis resolves itself. I have a horrible vision of a scarf made of end-of-ball bits from the stash, just so that I have something to do with my hands to relax.

On the plus side, though, my wardrobe will be up by one pair of handknit socks and one soft and snuggly jumper.

Also, I have found out that in October, I will get a pay-rise.

Predictably, this is not based on my skills, but on an increase in the National Minimum Wage. Still, it counts...